Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
High performance work practice...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Human Resource Management
22,278
Personalmanagement
22,097
Gesundheitswesen
20,599
Health care system
18,764
Job satisfaction
13,743
Arbeitszufriedenheit
12,820
Health care
7,002
Gesundheitsversorgung
6,887
Deutschland
5,455
Germany
5,082
USA
3,866
Gesundheitspolitik
3,771
United States
3,609
Health policy
3,506
Employee retention
3,494
Mitarbeiterbindung
3,484
Theorie
3,100
Theory
3,089
Human resource management
3,059
Arbeitsverhalten
2,838
Work behaviour
2,831
Leistungsmotivation
2,660
Work motivation
2,648
Krankenhaus
2,474
Workforce
2,397
Hospital
2,391
Arbeitskräfte
2,386
United Kingdom
2,386
Großbritannien
2,363
job satisfaction
1,973
Gesundheitskosten
1,933
Health care costs
1,927
Personalentwicklung
1,913
Führungsstil
1,865
Leadership style
1,862
Dienstleistungsqualität
1,825
Health
1,804
Strategisches Management
1,801
Gesundheit
1,788
more ...
less ...
Online availability
All
Undetermined
877
Free
421
Type of publication
All
Article
1,355
Book / Working Paper
495
Type of publication (narrower categories)
All
Article in journal
1,279
Aufsatz in Zeitschrift
1,279
Graue Literatur
144
Non-commercial literature
144
Arbeitspapier
126
Working Paper
126
Aufsatz im Buch
55
Book section
55
Hochschulschrift
34
Thesis
26
Collection of articles of several authors
25
Sammelwerk
25
Aufsatzsammlung
22
research-article
17
Conference paper
15
Konferenzbeitrag
15
Konferenzschrift
9
Case study
8
Fallstudie
8
Conference proceedings
5
Amtsdruckschrift
3
Bibliografie
3
Collection of articles written by one author
3
Government document
3
Sammlung
3
case-report
3
Reprint
2
Systematic review
2
Übersichtsarbeit
2
Advisory report
1
Bibliografie enthalten
1
Bibliography included
1
Festschrift
1
Forschungsbericht
1
Gutachten
1
Handbook
1
Handbuch
1
Interview
1
Mehrbändiges Werk
1
Multi-volume publication
1
more ...
less ...
Language
All
English
1,774
German
73
Danish
2
Undetermined
2
Swedish
1
Author
All
Propper, Carol
23
Gaynor, Martin
20
Siciliani, Luigi
14
Cutler, David M.
11
Huckman, Robert S.
11
Gravelle, Hugh
10
Frank, Richard G.
9
Karatepe, Osman M.
8
Laudicella, Mauro
8
Sutton, Matt
8
Hopp, Wallace J.
7
McColl-Kennedy, Janet R.
7
Kolstad, Jonathan
6
Landrum, Mary Beth
6
Lee, Donhee
6
Palumbo, Rocco
6
Pfannstiel, Mario A.
6
Rebitzer, James B.
6
Rod, Michel
6
Rosenthal, Meredith B.
6
Saghafian, Soroush
6
Seiler, Stephan
6
Antony, Jiju
5
Ashill, Nicholas J.
5
Callen, Michael
5
Chandrasekaran, Aravind
5
Cudney, Elizabeth A.
5
Fichera, Eleonora
5
Fredendall, Lawrence D.
5
Guchait, Priyanko
5
Islam, Shahidul
5
Kim, Peter Beomcheol
5
Le Nguyen Hau
5
Mullen, Kathleen J.
5
Osei-Frimpong, Kofi
5
Shapira, Gil
5
Singer, Sara J.
5
Söderlund, Magnus
5
Taylor, Lowell J.
5
Tucker, Anita L.
5
more ...
less ...
Institution
All
National Bureau of Economic Research
18
OECD
12
IGI Global
5
World Bank Group
5
World Bank
4
European Health Care Conference <2, 2011, Hamburg>
2
Nomos Verlagsgesellschaft
2
Springer Fachmedien Wiesbaden
2
Verlag Dr. Kovač
2
Weltbank
2
Autohaus Buch und Formular
1
Boston Consulting Group
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
CRC Press.
1
Centre for Economic Policy Research
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Edward Elgar Publishing
1
Fachtagung Wachstumsmarkt Gesundheit <1998, Neuenahr-Ahrweiler>
1
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Ministry of Health
1
Health Quality & Safety Commission New Zealand
1
Institut für Qualität und Wirtschaftlichkeit im Gesundheitswesen
1
Institute of Economic Affairs <London>
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Growth Centre <London>
1
International Healthcare Industry Research
1
Nordic Council of Ministers
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
Springer Fachmedien München GmbH
1
Taylor and Francis.
1
United States / Commission on Organization of the Executive Branch of the Government (1953-1955) / Task Force on Federal Medical Services
1
University of Southampton / Department of Economics
1
Verein für Socialpolitik / Gesundheitsökonomischer Ausschuss
1
W. Kohlhammer GmbH
1
Weltbankgruppe
1
Weltwirtschaftsforum
1
Zukunftsinitiative Rheinland-Pfalz
1
more ...
less ...
Published in...
All
International journal of hospitality management
46
Health care management review : HCM review
36
Journal of health organization and management
31
The TQM journal : the international review of organizational improvement
27
Journal of business research : JBR
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
Journal of service management
20
The service industries journal
19
NBER Working Paper
18
Quality management journal : QMJ
18
The journal of services marketing
18
NBER working paper series
17
Journal of health economics
16
Working paper / National Bureau of Economic Research, Inc.
16
International journal of productivity and quality management : IJPQM
14
International journal of quality and service sciences
14
Journal of retailing and consumer services
14
Services marketing quarterly
14
Total quality management & business excellence
13
Health marketing quarterly
12
Technological forecasting & social change : an international journal
12
International journal of contemporary hospitality management
11
Service business
11
CHE research paper
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
European journal of operational research : EJOR
9
Health economics
9
International journal of quality & reliability management
9
International journal of services and operations management
9
International journal of services and operations management : IJSOM
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
Journal of hospitality marketing & management
8
Manufacturing & service operations management : M & SOM
8
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
Public management review
8
The Milbank quarterly
8
more ...
less ...
Source
All
ECONIS (ZBW)
1,825
Other ZBW resources
23
RePEc
2
Showing
1
-
10
of
1,850
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring the impact of talent management strategies and service quality on beneficiaries' satisfaction in Jordan healthcare sector : provider point of view
Irtaimeh, Hani J.
;
Al-Azzam, Zeyad Faisal
;
Khaddam, …
- In:
Inventi impact: service sector
(
2017
)
3
,
pp. 106-119
Persistent link: https://www.econbiz.de/10011752723
Saved in:
2
The quality of healthcare jobs : can intrinsic rewards compensate for low extrinsic rewards?
Morgan, Jennifer Craft
;
Dill, Janette
;
Kalleberg, Arne L.
- In:
Work, employment & society : a journal of the British …
27
(
2013
)
5
,
pp. 802-822
Persistent link: https://www.econbiz.de/10010210969
Saved in:
3
Inclusion is important . . . but how do I include? : examining the effects of leader engagement on inclusion, innovation, job satisfaction, and perceived quality of care in a diver...
Brimhall, Kim C.
- In:
Nonprofit and voluntary sector quarterly : journal of …
48
(
2019
)
4
,
pp. 716-737
Persistent link: https://www.econbiz.de/10012064438
Saved in:
4
Assessing organizational culture in public mental healthcare service organizations
Prodromou, Maria
;
Papageorgiou, George
- In:
Journal of health organization and management
36
(
2022
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10013367291
Saved in:
5
The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
6
The impact of hospital customer orientation on burnout of public hospital service workers in New Zealand
Rod, Michel
;
Ashill, Nicholas
- In:
Journal of strategic marketing
23
(
2015
)
3
,
pp. 189-208
Persistent link: https://www.econbiz.de/10011300905
Saved in:
7
Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system
Fullerton, Sam
;
McCullough, Tammy
- In:
Health marketing quarterly
31
(
2014
)
1
,
pp. 78-96
Persistent link: https://www.econbiz.de/10010362775
Saved in:
8
Infusing, sustaining, and replenishing compassion in health care organizations through compassion practices
McClelland, Laura E.
;
Vogus, Timothy J.
- In:
Health care management review : HCM review
46
(
2021
)
1
,
pp. 55-65
Persistent link: https://www.econbiz.de/10012520515
Saved in:
9
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
10
The service profit chain in healthcare services : a systematic literature exploration
Barros, Chrystina
;
Araújo, Claudia Affonso Silva
- In:
International journal of services and operations …
45
(
2023
)
2
,
pp. 271-291
Persistent link: https://www.econbiz.de/10014311984
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
