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Toward a measure of Chinese hypermarket retail service quality

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A case study of applying importance : performance analysis in orthopedic department to evaluate service quality

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What we should know about patient safety culture : an empirical investigation of viewpoints from four categories of hospital staffs in Taiwan

Huang, Chih-Husan; Wu, Hsin-Hung; Lee, Yii-Ching; Wu, … - In: International journal of management, economics and … 7 (2018), pp. 73-84

In recent years, patient safety culture in healthcare organizations has been considered as a critical issue for improving the quality of healthcare. The current study attempts to examine the perceptions of patient safety from four different categories of hospital staffs in a case hospital by...

Persistent link: https://www.econbiz.de/10011811916

Medical staff's emotional exhaustion and its relationship with patient safety dimensions

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Applying importance-performance analysis to compare the changes of a convenient store

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Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level hospital in China

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Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China

Li, Li; Wu, Hsin-Hung; Huang, Chih-Hsuan; Zou, Yuanyang; … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1556-1567

Persistent link: https://www.econbiz.de/10014326403

Analyzing service quality and satisfaction by multivariate analysis of variance : a case of Taiwan tobacco and liquor corporation

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Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in Taiwan : a systematic review

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