//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of psychological di...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
China
127,417
Dienstleistungsqualität
21,063
Internationale Wirtschaftsbeziehungen
7,754
International economic relations
7,662
Consumer behaviour
7,483
Konsumentenverhalten
7,322
Auslandsinvestition
7,321
Customer satisfaction
7,275
Wirtschaftswachstum
7,247
Foreign investment
7,230
Economic growth
7,077
Kundenzufriedenheit
7,069
USA
6,612
Urlaubsverhalten
6,354
Holiday behaviour
6,333
United States
6,291
Tourismus
5,313
Tourism
5,276
India
5,239
Indien
5,074
Relationship marketing
4,525
Beziehungsmarketing
4,494
Welt
4,318
World
4,249
Innovation
4,104
Wirtschaftsreform
3,975
Wirkungsanalyse
3,942
Impact assessment
3,901
Economic reform
3,694
Japan
3,561
Deutschland
3,553
Multinationales Unternehmen
3,493
Schätzung
3,380
Transnational corporation
3,380
Estimation
3,311
Theorie
3,276
Theory
3,209
Krankheit
3,201
Globalisierung
3,173
more ...
less ...
Online availability
All
Undetermined
8,409
Free
4,889
Type of publication
All
Article
16,095
Book / Working Paper
5,700
Journal
15
Other
4
Type of publication (narrower categories)
All
Article in journal
14,123
Aufsatz in Zeitschrift
14,123
Graue Literatur
1,635
Non-commercial literature
1,635
Working Paper
1,355
Arbeitspapier
1,354
Aufsatz im Buch
1,069
Book section
1,069
research-article
585
Hochschulschrift
518
Thesis
395
Collection of articles of several authors
227
Sammelwerk
227
Conference paper
159
Konferenzbeitrag
159
Case study
155
Fallstudie
155
Aufsatzsammlung
102
Konferenzschrift
91
Conference proceedings
60
Bibliografie enthalten
57
Bibliography included
57
Collection of articles written by one author
56
Sammlung
56
Amtsdruckschrift
53
Government document
53
case-report
39
conceptual-paper
33
review-article
28
viewpoint
22
Article
20
review
20
Reprint
18
Lehrbuch
17
Textbook
15
Systematic review
14
Übersichtsarbeit
14
Forschungsbericht
13
Guidebook
13
Ratgeber
13
more ...
less ...
Language
All
English
20,280
German
1,347
Undetermined
122
French
33
Spanish
12
Italian
10
Russian
10
Swedish
6
Finnish
4
Lithuanian
4
Polish
4
Danish
3
Dutch
3
Czech
1
Hungarian
1
Portuguese
1
more ...
less ...
Author
All
Siciliani, Luigi
74
Propper, Carol
53
Bruhn, Manfred
49
Straume, Odd Rune
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
41
Mattila, Anna S.
40
Gravelle, Hugh
35
Brekke, Kurt R.
34
Prentice, Catherine
33
Shahin, Arash
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Hanushek, Eric A.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
Sharma, Piyush
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sparks, Beverley
21
Zhang, Min
21
Das, Jishnu
20
Kain, John F.
20
Wirtz, Jochen
20
Wong, IpKin Anthony
20
Balaji, M. S.
19
Michas, Paul N.
19
Stauss, Bernd
19
Benkenstein, Martin
18
Chi, Wuchun
18
more ...
less ...
Institution
All
National Bureau of Economic Research
177
OECD
37
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
more ...
less ...
Published in...
All
International journal of hospitality management
436
Journal of retailing and consumer services
334
The service industries journal
294
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
210
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
162
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
140
Journal of air transport management
136
Journal of Services Marketing
130
The TQM journal : the international review of organizational improvement
128
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
121
International journal of quality and service sciences
118
International journal of quality & reliability management
115
International journal of productivity and quality management : IJPQM
111
Service business
107
Health care management review : HCM review
106
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Journal of service management
96
The accounting review : a publication of the American Accounting Association
95
Discussion paper series / IZA
94
Total quality management & business excellence
93
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
International journal of services, economics and management
77
Managing service quality : MSQ ; an international journal
76
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
62
more ...
less ...
Source
All
ECONIS (ZBW)
20,910
Other ZBW resources
735
RePEc
120
BASE
26
EconStor
22
ArchiDok
1
Showing
1
-
10
of
21,814
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effect of the medical tourism servicescape on commitment and re-use intention : focusing on Chinese medical tourists
Do, Kyu-Hwan
;
Kim, Seong Jin
- In:
Journal of international trade & commerce
14
(
2018
)
6
,
pp. 121-137
Persistent link: https://www.econbiz.de/10011982728
Saved in:
2
International tourists' service quality perception and behavioral loyalty toward medical tourism in Bangkok metropolitan area
Lertwannawit, Aurathai
;
Gulid, Nak
- In:
The journal of applied business research
27
(
2011
)
6
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009389324
Saved in:
3
Medical hotels in the growing healthcare business industry : impact of international travelers' perceived outcomes
Han, Heesup
;
Kim, Yunhi
;
Kim, Chulwon
;
Ham, Sunny
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1869-1877
Persistent link: https://www.econbiz.de/10011384155
Saved in:
4
Motivation and loyalty of Indonesian medical tourists toward Malaysian health services
Morissan
;
Gerald Goh Guan Gan
-
2021
Persistent link: https://www.econbiz.de/10012659346
Saved in:
5
The factor structure of medical tourist satisfaction : exploring key drivers of choice, delight, and frustration
Mikulić, Josip
;
Krešić, Damir
;
Šerić, Maja
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1489-1512
Persistent link: https://www.econbiz.de/10012624209
Saved in:
6
An investigation of American medical tourists’ posttravel experience
Drinkert, Allison
;
Singh, Neha
- In:
Journal of hospitality marketing & management
26
(
2017
)
3
,
pp. 335-346
Persistent link: https://www.econbiz.de/10011707092
Saved in:
7
A framework for medical tourists' satisfaction and loyalty by costumer segmentation and quality improvement
Nakhaeinejad, Mahdi
;
Moeinzadeh, Mohammad Hosein
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
5
,
pp. 1022-1033
Persistent link: https://www.econbiz.de/10013483198
Saved in:
8
The relationship between income level and medical tourism service quality expectations
Moreno, Jose F.
;
Guiry, Michael
- In:
International journal of services, economics and management
6
(
2014
)
3
,
pp. 263-281
Persistent link: https://www.econbiz.de/10011282824
Saved in:
9
Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf
;
Hussin, Husnayati
;
Jahn Kassim, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
Saved in:
10
Mexico's medical tourism healthcare service quality : a content analysis of international patients' online testimonials
Guiry, Michael
;
Morgan, Audra
- In:
International journal of leisure and tourism marketing …
7
(
2021
)
2
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012513489
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->