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~subject:"Service quality"
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Service quality
Warteschlangentheorie
2,230
Queueing theory
2,228
Theorie
381
Theory
378
Markov chain
211
Markov-Kette
211
Mathematical programming
179
Mathematische Optimierung
179
Scheduling problem
178
Scheduling-Verfahren
178
Simulation
173
Stochastischer Prozess
170
Operations Research
168
Operations research
168
Stochastic process
168
Health care
141
Gesundheitsversorgung
137
Hospital
126
Krankenhaus
126
Queueing
108
Kapazitätsplanung
100
Capacity planning
99
Spieltheorie
97
Game theory
96
Gesundheitswesen
91
Health care system
91
Inventory model
87
Lagerhaltungsmodell
87
Queuing theory
87
Consumer behaviour
83
Konsumentenverhalten
83
Dienstleistungsqualität
74
Lagermanagement
72
Probability theory
72
Wahrscheinlichkeitsrechnung
72
Warehouse management
72
Preismanagement
71
Pricing strategy
71
USA
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Debo, Laurens G.
4
Guo, Pengfei
4
Haviv, Moshe
4
Luo, Zhenwei
4
Toktay, L. Beril
4
Van Wassenhove, Luk N.
4
Wang, Yulan
4
Afèche, Philipp
3
Allenby, Greg M.
2
Chandukala, Sandeep R.
2
Dobson, Gregory
2
Hanukov, Gabi
2
Lee, Hsiao-hui
2
Liu, Nan
2
Papier, Felix
2
Sainathan, Arvind
2
Tezcan, Tolga
2
Véricourt, Francis de
2
Yang, Luyi
2
Ajao, Mayowa Gabriel
1
Al-Fatah Karasneh, A.
1
Alberto Moralejo, Isolina
1
Alizamir, Saed
1
Alotaibi, Youseef
1
Anand, Krishnan S.
1
Anandhan, Vivekanand
1
Araghi, Mojtaba
1
Arifoglu, Kenan
1
Arumuganathan, R.
1
Attari, Mahdi Yousefi Nejad
1
Avinadav, Tal
1
Baron, Opher
1
Batt, Robert J.
1
Bekker, René
1
Bilgili, Bilsen
1
Bose, Chayanika
1
Carter, Alix
1
Chai, Qiangfei
1
Chen, Ying-Ju
1
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Management science : journal of the Institute for Operations Research and the Management Sciences
9
Manufacturing & service operations management : M & SOM
5
International journal of production economics
4
Omega : the international journal of management science
4
Operations research
4
Faculty & research / Insead : working paper series
2
Health care management science
2
International journal of production research
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
Simon Business School working paper
2
Business process management journal
1
ESMT Berlin Working Paper
1
Economics of education review
1
European journal of industrial engineering : EJIE
1
European journal of operational research : EJOR
1
HEC Paris research paper series
1
Handbook of hospitality operations and IT
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of services and operations management : IJSOM
1
International journal of services technology and management
1
Journal of business economics and management
1
Journal of health economics
1
Journal of marketing research : JMR
1
Journal of retailing
1
Journal of the Operational Research Society : OR
1
Marketing letters : a journal of research in marketing
1
OR spectrum : quantitative approaches in management
1
Operational research : an international journal
1
Praj̄nȧn : journal of social and management sciences
1
Quality & Quantity: International Journal of Methodology
1
RAIRO / Operations research
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
Service business
1
The journal of consumer marketing
1
The service industries journal
1
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ECONIS (ZBW)
74
RePEc
1
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1
Speed-quality trade-offs in a dynamic model
Kostami, Vasiliki
;
Rajagopalan, Sampath
- In:
Manufacturing & service operations management : M & SOM
16
(
2014
)
1
,
pp. 104-118
Persistent link: https://www.econbiz.de/10010339114
Saved in:
2
Delivery commitments in stochastic service networks : case of automobile service
Dulluri, Sandeep
;
Muthusamy, Ganesh
- In:
International journal of information systems and supply …
6
(
2013
)
2
,
pp. 50-61
Persistent link: https://www.econbiz.de/10010128214
Saved in:
3
Nursing service planning for the satisfaction of patients : models and algorithms
Sharifi, Seyed Sirvan
;
Attari, Mahdi Yousefi Nejad
; …
- In:
International journal of services and operations …
39
(
2021
)
3
,
pp. 377-398
Persistent link: https://www.econbiz.de/10012595471
Saved in:
4
Queuing for expert services
Debo, Laurens G.
;
Toktay, L. Beril
;
Van Wassenhove, Luk N.
- In:
Management science : journal of the Institute for …
54
(
2008
)
8
,
pp. 1497-1512
Persistent link: https://www.econbiz.de/10003757519
Saved in:
5
Optimal quality, waits and charges in health insurance
Gravelle, Hugh
;
Siciliani, Luigi
- In:
Journal of health economics
27
(
2008
)
3
,
pp. 663-674
Persistent link: https://www.econbiz.de/10003742891
Saved in:
6
Value of priority : is prioritization worth it when you pay for it?
Sainathan, Arvind
(
contributor
);
Dobson, Gregory
(
contributor
)
-
2008
-
Rev.
Persistent link: https://www.econbiz.de/10003784586
Saved in:
7
Waiting lines and self-service
Lambert, Carolyn U.
;
Lee, Kate Wonjae
- In:
Handbook of hospitality operations and IT
,
(pp. 91-108)
.
2008
Persistent link: https://www.econbiz.de/10003807219
Saved in:
8
Quality-speed conundrum : trade-offs in customer-intensive services
Anand, Krishnan S.
;
Paç, M. Fazil
;
Veeraraghavan, Senthil
- In:
Management science : journal of the Institute for …
57
(
2011
)
1
,
pp. 40-56
Persistent link: https://www.econbiz.de/10008858569
Saved in:
9
An evaluation of "fast track" in A & E : a discrete event simulation approach
Maull, R. S.
;
Smart, P. A.
;
Harris, A.
;
Al-Fatah …
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 923-941
Persistent link: https://www.econbiz.de/10003990191
Saved in:
10
Staffing call centers with uncertain demand forecasts : a chance-constrained optimization approach
Gurvich, Itai
;
Luedtke, James
;
Tezcan, Tolga
- In:
Management science : journal of the Institute for …
56
(
2010
)
7
,
pp. 1093-1115
Persistent link: https://www.econbiz.de/10003996519
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