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Service quality
Public transport
284
Öffentlicher Verkehr
284
Local public transport
140
Öffentlicher Nahverkehr
140
Local Area Network
95
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95
public transportation
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weighting
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Srivastava, Govind Nath
3
Crozet, Yves
2
Graham, Daniel J.
2
Hörcher, Daniel
2
Ittamalla, Rajesh
2
Kumar, Daruri Venkata Srinivas
2
Mulley, Corinne
2
Nelson, John D.
2
Bang, Nguyen
1
Baraçlı, Hayri
1
Bilişik, Özge Nalan
1
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1
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1
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1
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1
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1
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Mokonyama, Mathetha
1
Muren, Astri
1
Nadhira Dhana Shafira
1
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Rauschnabel, Philipp A.
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Reinhold, Tom
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Discussion paper / International Transport Forum
6
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3
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2
Research in transportation economics
2
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
1
Eurasian business review
1
ITF Round Tables
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1
International journal of applied management science
1
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1
International journal of services and operations management : IJSOM
1
Journal of retailing and consumer services
1
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1
Journal of travel and tourism marketing
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Kurs / Institut für Städtebau Berlin der Deutschen Akademie für Städtebau und Landesplanung
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The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Transportation journal : a journal of the Association for Supply Chain Management
1
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
1
Öffentlicher Personennahverkehr : Herausforderungen und Chancen ; mit 4 Tabellen ; [Ergebnisse und Inhalte zweier Workshops, veranstaltet vom Institut für Mobilitätsforschung in Berlin 2005 und 2006]
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ECONIS (ZBW)
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Measuring effectiveness of ticketing services of public transportation
Srivastava, Govind Nath
;
Purohit, Harsh
- In:
International journal of services and operations …
40
(
2021
)
1
,
pp. 23-46
Persistent link: https://www.econbiz.de/10012693127
Saved in:
2
Why do satisfied customers defect? : a closer look at the simultaneous effects of switching barriers and inducements on customer loyalty
Chuah, Stephanie Hui-wen
;
Rauschnabel, Philipp A.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
3
,
pp. 616-641
Persistent link: https://www.econbiz.de/10011707281
Saved in:
3
Public transport in rural areas : scheduled and non-scheduled services
1984
Persistent link: https://www.econbiz.de/10000055442
Saved in:
4
How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? : the case of South Africa
Mokonyama, Mathetha
;
Venter, Christo
- In:
Research in transportation economics
69
(
2018
),
pp. 180-186
Persistent link: https://www.econbiz.de/10012026651
Saved in:
5
Mobility as a Service : development scenarios and implications for public transport
Smith, Göran
;
Sochor, Jana
;
Karlsson, I. C. MariAnne
- In:
Research in transportation economics
69
(
2018
),
pp. 592-599
Persistent link: https://www.econbiz.de/10012026976
Saved in:
6
Valuing convenience in public transport
2014
Persistent link: https://www.econbiz.de/10010492536
Saved in:
7
The impact of social cues on passengers' travel experience
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10012203294
Saved in:
8
Understanding perception of commuters for safety and risk mitigation mechanism : the case of public transportation
Srivastava, Govind Nath
- In:
International journal of applied management science
11
(
2019
)
4
,
pp. 370-388
Persistent link: https://www.econbiz.de/10012160438
Saved in:
9
Podiumsdiskussion: Zukunft des ÖPNV in Stadt und Region - Risiken und neue Chancen ; Beitrag im 411. Kurs ... "Öffentlicher Nahverkehr vor neuen Herausforderungen" vom 25. bis 27....
Schwenk, Wolfgang
-
2000
Persistent link: https://www.econbiz.de/10001568218
Saved in:
10
Optimum diversity in the public transport market
Gronau, Reuben
- In:
Journal of transport economics and policy
34
(
2000
)
1
,
pp. 21-42
Persistent link: https://www.econbiz.de/10001452513
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