Using the World Management Survey method, we map and analyse management quality in Swedish primary care centres. On … average, private providers have higher management quality than public ones. We also find that centres with a high overall … social deprivation among enrolled patients tend to have higher management quality. Regarding quality of care, we find that …

Quality in tourism has many dimensions. Through quality management, efforts are being made to take account of the … growing importance of individual aspects of quality. A Iprogramme with various instruments was designed for Swiss tourism with … the aim of ystematically promoting and securing on‐going quality development. The programme consists of three levels: in …