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~subject:"Service quality"
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ПРИМЕНЕНИЕ МЕТОДА АНАЛИЗА ВИДО...
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Service quality
quality management system
112
Quality management
89
Qualitätsmanagement
84
СИСТЕМА МЕНЕДЖМЕНТА КАЧЕСТВА
46
QUALITY MANAGEMENT SYSTEM
42
Standardisierung
36
Standardization
36
Quality management system
33
QMS
24
ISO 9001
20
Quality Management System
19
quality
16
Einführung
11
Implementation
11
TQM
11
Dienstleistungsqualität
10
total quality management
10
ISO 9000
9
SME
9
quality assurance
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Construction industry
8
Industrie
8
KMU
8
Manufacturing industries
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Product quality
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Produktqualität
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Spain
8
КАЧЕСТВО
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Bauwirtschaft
7
Bibliometrics
7
Bibliometrie
7
Firm performance
7
QUALITY
7
Unternehmenserfolg
7
СТРОИТЕЛЬНОЕ ПРЕДПРИЯТИЕ
7
Higher education institution
6
Knowledge management
6
Malaysia
6
QUALITY MANAGEMENT
6
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Wahid, Roslina Ab
2
Adamidou, Afroditi
1
Astrini, Nidya Judhi
1
Břečková, Pavla
1
Castellani, Paola
1
Chiarini, Andrea
1
Cobelli, Nicola
1
Esmaelian, Majid
1
Goharshenasan, Ali
1
Grigg, Nigel Peter
1
Havliček, Karel
1
Itul, Liliana
1
Kwarteng, Albert Justice
1
Li, Bo
1
Nikolaidis, Yiannis
1
Popa, Maria
1
Rakhmawati, Tri
1
Rossato, Chiara
1
Shahin, Arash
1
Shi, Xiaodan
1
Sik, Sumaedi
1
Sârb, Adina
1
Tan, Peck-Leong
1
Wen, Decheng
1
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International journal of productivity and quality management : IJPQM
2
The TQM journal : the international review of organizational improvement
2
European research studies : an international multidisciplinary journal with topics in European integration
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
Oradea journal of business and economics
1
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Research on product quality control in Chinese online shopping : based on the uncertainty mitigating factors of product quality
Li, Bo
;
Wen, Decheng
;
Shi, Xiaodan
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 602-618
Persistent link: https://www.econbiz.de/10011305635
Saved in:
2
ISO 9001 in health service sector : a review and future research proposal
Rakhmawati, Tri
;
Sik, Sumaedi
;
Astrini, Nidya Judhi
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 17-29
Persistent link: https://www.econbiz.de/10010351500
Saved in:
3
Quality assurance mapping in Greek service companies
Nikolaidis, Yiannis
;
Adamidou, Afroditi
- In:
The TQM journal : the international review of …
28
(
2016
)
3
,
pp. 431-454
Persistent link: https://www.econbiz.de/10011508255
Saved in:
4
Quality management as a part of CRM
Havliček, Karel
;
Břečková, Pavla
;
Zampeta, Vicky
- In:
European research studies : an international …
16
(
2013
)
4
,
pp. 15-27
Persistent link: https://www.econbiz.de/10011383338
Saved in:
5
Quality management internal auditing in small and medium-sized companies : an exploratory study on factors for significantly improving quality performance
Chiarini, Andrea
;
Castellani, Paola
;
Rossato, Chiara
; …
- In:
Total quality management & business excellence
32
(
2021
)
16
,
pp. 1829-1849
Persistent link: https://www.econbiz.de/10012694193
Saved in:
6
Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance : performance analysis ; the ca...
Goharshenasan, Ali
;
Shahin, Arash
;
Esmaelian, Majid
- In:
International journal of productivity and quality …
18
(
2016
)
1
,
pp. 116-134
Persistent link: https://www.econbiz.de/10011577593
Saved in:
7
Changes occurred in a porcelain factory due to quality management system implementation
Sârb, Adina
;
Itul, Liliana
;
Popa, Maria
- In:
Oradea journal of business and economics
4
(
2019
)
1
,
pp. 47-55
Persistent link: https://www.econbiz.de/10012159491
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8
Ensuring quality in higher education institutions : going beyond quality assurance system
Kwarteng, Albert Justice
- In:
International journal of productivity and quality …
36
(
2022
)
4
,
pp. 569-588
Persistent link: https://www.econbiz.de/10013370194
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9
QMS external quality auditors' education framework : findings from an iterative Delphi study
Wahid, Roslina Ab
;
Grigg, Nigel Peter
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1320-1340
Persistent link: https://www.econbiz.de/10013537691
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10
QMS external quality auditors' competency requirements : perspectives from accredited certification bodies in Malaysia
Wahid, Roslina Ab
;
Tan, Peck-Leong
- In:
International journal of quality & reliability management
40
(
2023
)
7
,
pp. 1621-1646
Persistent link: https://www.econbiz.de/10014313843
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