Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance : performance analysis ; the case of Marjan Tile Company
Ali Goharshenasan, Arash Shahin and Majid Esmaelian
| Year of publication: |
2016
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|---|---|
| Authors: | Goharshenasan, Ali ; Shahin, Arash ; Esmaelian, Majid |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 18.2016, 1, p. 116-134
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| Subject: | quality management system | quality assurance | quality control | QC | importance-performance analysis | IPA | multi-criteria decision-making | Marjan Tile Company | Qualitätsmanagement | Quality management | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | AHP-Verfahren | AHP approach | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011577593