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~subject:"Service quality"
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Service quality
Australia
10
Australien
10
Consumer behaviour
8
Konsumentenverhalten
8
Customer satisfaction
7
Knowledge management
7
Dienstleistungsqualität
6
Nonprofit organization
6
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6
Wissensmanagement
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Kundenzufriedenheit
5
Knowledge transfer
4
Museum
4
Beziehungsmarketing
3
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Welt
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Wissenstransfer
3
World
3
Aged Care
2
Arts
2
Back pain
2
Behaviour change
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Behördenpersonalorganisation
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Cross-cultural marketing
2
Customer services quality
2
Emotion
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Environmental protection
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HR marketing
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Inconspicuous fashion consumption
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Information technology
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Informationstechnik
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Interkulturelles Marketing
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Internal marketing
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Internationaler Markteintritt
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English
6
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Hume, Margee
6
Sullivan Mort, Gillian
3
Alcaraz, Celeste
1
Walton, Andrea
1
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Journal of nonprofit & public sector marketing
3
Australasian marketing journal
1
Handbook of business and finance : multinational companies, venture capital and non-profit organizations
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
How do we keep them coming? : examining museum experiences using a services marketing paradigm
Hume, Margee
- In:
Journal of nonprofit & public sector marketing
23
(
2011
)
1
,
pp. 71-94
Persistent link: https://www.econbiz.de/10008988050
Saved in:
2
To technovate or not to technovate? : examining the inter-relationship of consumer technology, museum service quality, museum value, and repurchase intent
Hume, Margee
- In:
Journal of nonprofit & public sector marketing
27
(
2015
)
2
,
pp. 155-182
Persistent link: https://www.econbiz.de/10011296039
Saved in:
3
Creating sustainable practice in a museum context : adopting service-centricity in non-profit museums
Alcaraz, Celeste
;
Hume, Margee
;
Sullivan Mort, Gillian
- In:
Australasian marketing journal
17
(
2009
)
4
,
pp. 219-225
Persistent link: https://www.econbiz.de/10003901766
Saved in:
4
Uniting the service trinity in non-profit community organisations : a sequence of studies, reflections and implications for theory and practice in the performing arts
Hume, Margee
;
Sullivan Mort, Gillian
- In:
Handbook of business and finance : multinational …
,
(pp. 79-99)
.
2010
Persistent link: https://www.econbiz.de/10003977092
Saved in:
5
The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts
Hume, Margee
;
Sullivan Mort, Gillian
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 170-182
Persistent link: https://www.econbiz.de/10003990915
Saved in:
6
Examining public hospital service failure : the influence of service failure type, service expectations, and attribution on consumer response
Walton, Andrea
;
Hume, Margee
- In:
Journal of nonprofit & public sector marketing
24
(
2012
)
3
,
pp. 202-221
Persistent link: https://www.econbiz.de/10009657705
Saved in:
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