Uniting the service trinity in non-profit community organisations : a sequence of studies, reflections and implications for theory and practice in the performing arts
Year of publication: |
2010
|
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Authors: | Hume, Margee ; Sullivan Mort, Gillian |
Published in: |
Handbook of business and finance : multinational companies, venture capital and non-profit organizations. - New York, NY : Nova Science Publishers, ISBN 978-1-60692-855-4. - 2010, p. 79-99
|
Subject: | Kunst | Arts | Nonprofit-Organisation | Nonprofit organization | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Kundenservice | Customer service | Event-Marketing | Event marketing |
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