Narrow search
Showing 1 - 10 of 215
Cover Image
Customers perceptions toward the use of online services : the case of Saudi telecommunication sector
Al-Shourah, Abdullah Ahmed - In: Journal of management research 6 (2014) 1, pp. 239-256
Persistent link: https://www.econbiz.de/10010430645
Cover Image
Who should own the data? : the impact of data ownership shift from the service provider to consumers
Li, Shilei; Liu, Yang; Feng, Juan - In: Journal of management information systems : JMIS 40 (2023) 2, pp. 366-400
Persistent link: https://www.econbiz.de/10014302547
Cover Image
Online versus in- person services : effects on patients and providers
Dahlstrand-Rudin, Amanda; Le Nestour, Nestor; Michaels, Guy - 2024
Persistent link: https://www.econbiz.de/10014631383
Cover Image
Online versus in-person services : effects on patients and providers
Dahlstrand-Rudin, Amanda; Le Nestour, Nestor; Michaels, Guy - 2024
Online delivery of one-to-one services offers potential cost savings and increased convenience, yet relatively little is known about its impacts on providers and consumers. This paper studies the online delivery of healthcare, focusing on primary care doctor consultations. We use novel data from...
Persistent link: https://www.econbiz.de/10014637285
Cover Image
Online versus in-person services : effects on patients and providers
Dahlstrand-Rudin, Amanda; Le Nestour, Nestor; Michaels, Guy - 2024
Online delivery of one-to-one services offers potential cost savings and increased convenience, yet relatively little is known about its impacts on providers and consumers. This paper studies the online delivery of healthcare, focusing on primary care doctor consultations. We use novel data from...
Persistent link: https://www.econbiz.de/10014637277
Cover Image
The driving forces of customer loyalty: a study of internet service providers in Hong Kong
Cheng, T. C. Edwin; Lai, Lawrence C. F.; Yeung, Andy C. I. - In: International journal of e-business research : an … 4 (2008) 4, pp. 26-42
Persistent link: https://www.econbiz.de/10003757512
Cover Image
Applying open grid computing to quality-aware web service composition
Lee, Hsun-Ming; Mehta, Mayur R.; Chi, Yu-Liang; Chen, … - In: International journal of services and standards 4 (2008) 3, pp. 322-343
Persistent link: https://www.econbiz.de/10003741737
Cover Image
Self-service systems : quality dimensions and users' profiles
Gurău, Călin - In: Cases on managing e-services, (pp. 48-59). 2009
Persistent link: https://www.econbiz.de/10003769489
Cover Image
Quality management in service ecosystems
Riedl, Christoph A.; Böhmann, Tilo; Rosemann, Michael; … - In: Information systems and e-business management : ISeB 7 (2009) 2, pp. 199-221
Persistent link: https://www.econbiz.de/10003832353
Cover Image
Activity-centred and QoS semantics in service conceptual customisation and matchmaking
Galatescu, Alexandra; Greceanu, Taisia; Neicu, Cristian - In: International journal of business process integration … 3 (2008) 3, pp. 178-193
Persistent link: https://www.econbiz.de/10003834895