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~subject:"Service quality"
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Service quality
Health care
15,078
Gesundheitsversorgung
15,077
Insurance
10,318
Versicherung
9,622
Gesundheitswesen
6,935
Health care system
6,783
Krankenhaus
3,464
Hospital
3,428
Theorie
2,887
Theory
2,860
Deutschland
2,559
Patients
2,488
Germany
2,453
Patienten
2,404
USA
2,358
United States
2,312
insurance
2,134
Gesundheitspolitik
1,990
Health policy
1,929
Dienstleistungsqualität
1,731
Gesundheitskosten
1,588
Health care costs
1,585
Health
1,539
Gesundheit
1,404
Welt
1,208
World
1,206
Krankenversicherung
1,051
Health insurance
1,036
Physicians
1,001
Ärzte
997
Risikomanagement
982
India
962
Risk management
959
Indien
928
healthcare
918
Healthcare
879
Großbritannien
870
Entwicklungsländer
853
Developing countries
850
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731
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457
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Article
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1
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40
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Sammelwerk
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Aufsatzsammlung
18
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6
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5
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5
Amtsdruckschrift
4
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4
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2
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English
1,633
German
97
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Siciliani, Luigi
26
Straume, Odd Rune
18
Gravelle, Hugh
15
Brekke, Kurt R.
12
Das, Jishnu
11
McFadden, Kathleen L.
10
Gutacker, Nils
8
Levaggi, Rosella
8
Saghafian, Soroush
8
Antony, Jiju
7
Brekke, Kurt Richard
7
Gowen, Charles, III.
7
Holla, Alaka
7
Hopp, Wallace J.
7
Horwitz, Jill R.
7
Mohpal, Aakash
7
Muralidharan, Karthik
7
Santos, Rita
7
Wübker, Ansgar
7
Cudney, Elizabeth A.
6
Fredendall, Lawrence D.
6
McColl-Kennedy, Janet R.
6
Moscelli, Giuseppe
6
Nichols, Austin
6
Palumbo, Rocco
6
Propper, Carol
6
Avdic, Daniel
5
Boone, Jan
5
Brosig-Koch, Jeannette
5
Chakraborty, Subhajit
5
Chandrasekaran, Aravind
5
Focke, Axel
5
Frakes, Michael
5
Ginja, Rita
5
Jena, Anupam B.
5
Kairies-Schwarz, Nadja
5
Le Nguyen Hau
5
Lee, Jung Young
5
Lu, Lauren Xiaoyuan
5
Osei-Frimpong, Kofi
5
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National Bureau of Economic Research
19
OECD
10
IGI Global
7
World Bank Group
4
Bad Orber Gespräche <10., 2005, Berlin>
2
Department of Health, Education, and Welfare
2
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
2
Springer Fachmedien Wiesbaden
2
Taylor and Francis.
2
Verlag Dr. Kovač
2
World Bank
2
AOK-Bundesverband
1
American Society for Quality
1
Boston Consulting Group
1
CRC Press.
1
Central Bank of Ireland
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ernst & Young AG
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Fachhochschule Bonn-Rhein-Sieg
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
Gesundheitsstadt Berlin e.V.
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Quality & Safety Commission New Zealand
1
Health Resources Administration, Department of Health, Education, and Welfare
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Healthcare Industry Research
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
Logos Verlag Berlin
1
National Academies of Sciences, Engineering, and Medicine / Committee on Accounting for Socioeconomic Status in Medicare Payment Programs
1
Nomos Verlagsgesellschaft
1
Open Evidence <Körperschaft>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Ruhr-Universität Bochum
1
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Published in...
All
Health care management review : HCM review
62
Journal of health organization and management
43
Health marketing quarterly
31
Quality management journal : QMJ
26
The TQM journal : the international review of organizational improvement
26
Journal of health economics
22
NBER working paper series
19
Total quality management & business excellence
19
Management science : journal of the Institute for Operations Research and the Management Sciences
17
NBER Working Paper
16
International journal of hospitality management
15
Technological forecasting & social change : an international journal
15
The service industries journal
15
Health economics
14
International journal of productivity and quality management : IJPQM
14
Working paper / National Bureau of Economic Research, Inc.
14
Health care management science
13
International journal of pharmaceutical and healthcare marketing : IJPHM
13
International journal of quality and service sciences
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Health economics review
11
International journal of quality & reliability management
11
Socio-economic planning sciences : the international journal of public sector decision-making
11
The European journal of health economics
11
The European journal of health economics : HEPAC ; health economics in prevention and care
11
CHE research paper
10
Journal of business research : JBR
10
Journal of service management
10
Manufacturing & service operations management : M & SOM
10
Production and operations management : an international journal of the Production and Operations Management Society
10
European journal of operational research : EJOR
9
International journal of services and operations management
9
Production and operations management : the flagship research journal of the Production and Operations Management Society
9
Services marketing quarterly
9
Discussion paper / Centre for Economic Policy Research
8
Discussion paper series / IZA
8
International journal of health care finance and economics
8
International journal of pharmaceutical and healthcare marketing
8
International journal of production economics
8
International journal of production research
8
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Source
All
ECONIS (ZBW)
1,731
RePEc
1
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1
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10
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1,732
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date (newest first)
date (oldest first)
1
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
2
Factors that influence management development in
healthcare
organizations
Popescu, Gheorghe H.
- In:
Economics, management and financial markets
8
(
2013
)
4
,
pp. 172-177
Persistent link: https://www.econbiz.de/10011543404
Saved in:
3
Cost-quality tradeoff in
healthcare
: does it affect patient experience?
Venkataraman, Sriram
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 38-45
Persistent link: https://www.econbiz.de/10011311092
Saved in:
4
The influence of hospitable design and service on patient responses
Suess, Courtney
;
Mody, Makarand Amrish
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 127-147
Persistent link: https://www.econbiz.de/10011848050
Saved in:
5
A paradigm shift in
healthcare
: an open door for organizational behavior management
Kelley, David P., III
;
Gravina, Nicole
- In:
Journal of organizational behavior management
38
(
2018
)
1
,
pp. 73-89
Persistent link: https://www.econbiz.de/10011818125
Saved in:
6
Outpatient appointment block scheduling under patient heterogeneity and patient no-shows
Lee, Seung Jun
;
Heim, Gregory R.
;
Sriskandarajah, Chelliah
- In:
Production and operations management : the flagship …
27
(
2018
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10011970049
Saved in:
7
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
8
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
9
Mexico's medical tourism
healthcare
service quality : a content analysis of international
patients
' online testimonials
Guiry, Michael
;
Morgan, Audra
- In:
International journal of leisure and tourism marketing …
7
(
2021
)
2
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012513489
Saved in:
10
Six Sigma applied to reduce
patients
' waiting time in a cancer pharmacy
Arafeh, Mazen
;
Barghash, Mahmoud A.
;
Sallam, Eman
; …
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
2
,
pp. 105-124
Persistent link: https://www.econbiz.de/10010490561
Saved in:
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