//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Does consumer customization st...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
China
9
Quality management
7
Qualitätsmanagement
6
Innovation
5
Industrie
4
Lieferkette
4
Manufacturing industries
4
New product development
4
Pakistan
4
Produktentwicklung
4
Supply chain
4
Theorie
4
Theory
4
Consumer behaviour
3
Dienstleistungsqualität
3
Dienstleistungssektor
3
Environmental consciousness
3
Environmental management
3
Green human resource management
3
Human Resource Management
3
Innovation management
3
Innovationsmanagement
3
KMU
3
Personalmanagement
3
Pricing
3
SME
3
Service industry
3
Umweltbewusstsein
3
Umweltmanagement
3
Average run length (ARL)
2
Bank
2
Beziehungsmarketing
2
Corporate culture
2
Creativity
2
Customer satisfaction
2
Customer service
2
Dienstleistung
2
Enablers of green culture
2
Erfolgsfaktor
2
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Su, Qin
3
Arshad, Arif Mohammad
2
Li, Zhao
1
Yi, Xu
1
Published in...
All
The journal of applied business research
2
Managing service quality : MSQ ; an international journal
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Impacts of customer service on relationship quality : an empirical study in China
Su, Qin
;
Li, Zhao
;
Yi, Xu
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10009525088
Saved in:
2
Role of total quality management in service innovations : an empirical study of Pakistan’s financial services firms
Arshad, Arif Mohammad
;
Su, Qin
- In:
The journal of applied business research
31
(
2015
)
3
,
pp. 891-910
Persistent link: https://www.econbiz.de/10011304805
Saved in:
3
Interlinking service delivery innovation and service quality : a conceptual framework
Arshad, Arif Mohammad
;
Su, Qin
- In:
The journal of applied business research
31
(
2015
)
5
,
pp. 1807-1821
Persistent link: https://www.econbiz.de/10011412453
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->