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Does formality matter? : effects of employee clothing formality on consumers' service quality expectations and store image perceptions

Yan, Ruoh-nan; Yurchisin, Jennifer; Watchravesringkan, … - In: International journal of retail & distribution management 39 (2011) 5, pp. 346-362

Persistent link: https://www.econbiz.de/10009155492

Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad

Nallamalli, Udaya Bhaskar; Shekhar, B.Raja - In: Journal of management research 3 (2011) 2, pp. 1-13

Persistent link: https://www.econbiz.de/10009726025

Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market

Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12

Persistent link: https://www.econbiz.de/10009713929

The store-as-a-brand strategy : the effect of store environment on customer responses

Kumar, Archana; Kim, Youn-kyung - In: Journal of retailing and consumer services 21 (2014) 5, pp. 685-695

Persistent link: https://www.econbiz.de/10010407241

An empirical study on apparel retail store choice : importance-performance analysis

Shukla, Vishal; Pathak, Vivek Kumar - In: Reinventing management strategies : the design for …, (pp. 90-98). 2014

Persistent link: https://www.econbiz.de/10010436509

An empirical study on apparel retail service quality and its impact on customer loyalty in specialty store

Prakash, N.; Somasundaram, R.; Krishnamoorthy, V. - In: International journal of services and operations management 30 (2018) 4, pp. 505-519

Persistent link: https://www.econbiz.de/10011927285

Understanding Indian online clothing shopper loyalty and disloyalty : the impact of e-lifestyles and website quality

Pandey, Shweta; Chawla, Deepak - In: Journal of internet commerce 15 (2016) 4, pp. 332-352

Persistent link: https://www.econbiz.de/10011636542

Understanding customer-perceived values for apparel retailing in India

Singh, Abhishek Kumar; Patel, Bharat Singh; Samuel, Cherian - In: International journal of retail and distribution management 50 (2022) 11, pp. 1337-1357

Persistent link: https://www.econbiz.de/10013407374

A Discriminant Analysis Of High End And Budget Stores In Apparel Retail In India Using Retail Service Quality Scale Model

Band, Gayathri; Timane, Rajesh; Wandhe, Dr. Priyanka; … - 2021

Service Quality is a blend of two words, Service and Quality where we discover accentuation on the accessibility of value services to definitive users. RSQS scale has been used for identifying the discriminant service quality factors differentiating the consumer perception of high end apparel...

Persistent link: https://www.econbiz.de/10014088717

Apparel e-tailing : website quality indicators and customer satisfaction

Bansal, Neeraj; Sharma, Sanjeev Kumar - In: International journal of internet marketing and … 20 (2024) 3/4, pp. 410-427

Persistent link: https://www.econbiz.de/10015065568

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