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~subject:"Service quality"
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Service quality
Führungsstil
21,475
Leadership style
20,976
Qualitätsmanagement
16,903
Quality management
15,219
Arbeitsgruppe
14,477
Team
14,219
Job satisfaction
13,749
Wirtschaftsprüfung
13,655
Financial audit
13,120
Arbeitszufriedenheit
13,037
Standardisierung
7,659
Standardization
7,574
Theorie
6,851
Theory
6,726
Managers
6,331
Führungskräfte
6,298
Leadership
5,826
Arbeitsleistung
5,687
Dienstleistungsqualität
5,579
Deutschland
5,500
USA
5,089
Germany
4,981
United States
4,906
Personalführung
4,783
Job performance
4,543
Soziale Gruppe
4,484
Social group
4,478
Arbeitsverhalten
4,247
Work behaviour
4,229
Leistungsmotivation
3,598
Work motivation
3,546
Mitarbeiterbindung
3,395
Employee retention
3,391
Innovation
2,898
Personalmanagement
2,870
Human Resource Management
2,869
Unternehmenserfolg
2,848
Organizational change
2,812
Organisatorischer Wandel
2,782
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Online availability
All
Undetermined
2,288
Free
1,201
Type of publication
All
Article
4,144
Book / Working Paper
1,436
Journal
7
Type of publication (narrower categories)
All
Article in journal
3,897
Aufsatz in Zeitschrift
3,897
Aufsatz im Buch
219
Book section
219
Hochschulschrift
185
Graue Literatur
183
Non-commercial literature
183
Thesis
147
Arbeitspapier
110
Working Paper
110
Conference paper
57
Konferenzbeitrag
57
Collection of articles of several authors
52
Sammelwerk
52
Bibliografie enthalten
37
Bibliography included
37
Case study
37
Fallstudie
37
Aufsatzsammlung
30
Konferenzschrift
28
Amtsdruckschrift
19
Conference proceedings
19
Government document
19
research-article
16
Lehrbuch
10
Textbook
9
Handbook
8
Handbuch
8
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6
Sammlung
6
Mehrbändiges Werk
4
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4
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4
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
conceptual-paper
3
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2
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2
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English
5,160
German
431
French
2
Russian
2
Czech
1
Dutch
1
Polish
1
Spanish
1
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Author
All
Bruhn, Manfred
34
Li, Chan
21
Michas, Paul N.
19
Chi, Wuchun
18
Knechel, W. Robert
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Francis, Jere R.
17
Gul, Ferdinand A.
17
Lamoreaux, Phillip T.
16
Seidel, Timothy A.
16
Shahin, Arash
16
Myers, Linda A.
15
Quick, Reiner
15
Aobdia, Daniel
14
Gunn, Joshua L.
14
Lennox, Clive S.
14
Zhang, Ping
14
Raman, Krishnamurthy K.
13
Svanström, Tobias
13
Yang, Zhifeng
13
Asthana, Sharad
12
DeFond, Mark L.
12
Lobo, Gerald J.
12
Prybutok, Victor R.
12
Qi, Baolei
12
Vanstraelen, Ann
12
Wu, Donghui
12
Zhou, Jian
12
Bills, Kenneth L.
11
Choi, Jong-Hag
11
Karatepe, Osman M.
11
Koch, Christopher
11
Krishnan, Jagan
11
Lim, Chee Yeow
11
Peters, Gary F.
11
Pittman, Jeffrey A.
11
Rahman, Zillur
11
Simnett, Roger
11
Talib, Faisal
11
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Institution
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Hochschulrektorenkonferenz
17
IGI Global
8
National Bureau of Economic Research
7
OECD
4
Springer Fachmedien Wiesbaden
4
Taylor and Francis.
3
Universität Ulm
3
World Bank
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Nomos Verlagsgesellschaft
2
Springer-Verlag GmbH
2
Verlag Dr. Kovač
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
CESifo GmbH
1
Center for Service Excellence
1
Centralʹnyj bank Rossijskoj Federacii
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
European Centre for the Development of Vocational Training
1
European Committee for Standardization
1
European Society for Opinion and Marketing Research
1
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Published in...
All
Auditing : a journal of practice & theory
170
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
101
The accounting review : a publication of the American Accounting Association
94
International journal of hospitality management
71
International journal of productivity and quality management : IJPQM
71
Managerial auditing journal
67
The TQM journal : the international review of organizational improvement
65
International journal of auditing : IJA
61
International journal of quality & reliability management
59
Accounting horizons : a quarterly publication of the American Accounting Association
57
Quality management journal : QMJ
50
Total quality management & business excellence
48
Journal of accounting and public policy
42
International journal of quality and service sciences
41
Advances in accounting : a research annual
35
Health care management review : HCM review
35
International journal of contemporary hospitality management
35
Journal of retailing and consumer services
35
Cogent business & management
34
International journal of services and operations management
30
The European accounting review
29
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
28
The service industries journal
28
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
27
Journal of business research : JBR
25
International journal of production research
24
Journal of health organization and management
23
Asian review of accounting
22
International journal of accounting, auditing and performance evaluation : IJAAPE
22
Journal of accounting & economics
21
Journal of international accounting auditing & taxation
21
The journal of services marketing
21
Beiträge zur Hochschulpolitik
20
Managing service quality : MSQ ; an international journal
20
Journal of air transport management
19
Tourism management : research, policies, practice
19
Behavioral research in accounting
18
Benchmarking : an international journal ; BIJ
18
European research studies
18
International journal of economics and financial issues : IJEFI
18
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Source
All
ECONIS (ZBW)
5,564
Other ZBW resources
22
ArchiDok
1
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1
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1
What contributes to auditee satisfaction in external ISO 9001 audits?
Lenning, Jan
;
Gremyr, Ida
;
Raharjo, Hendry
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1877-1895
Persistent link: https://www.econbiz.de/10014320957
Saved in:
2
Effects of hospital leadership, organizational systems, and ESWOS on medical error reduction
Lee, Donhee
;
Hong, Kwan Soo
;
Kim, Nam Young
- In:
Service business
10
(
2016
)
1
,
pp. 159-177
Persistent link: https://www.econbiz.de/10011722216
Saved in:
3
The triggers and consequences of
audit
team
stress : qualitative evidence from engagement teams
Annelin, Alice
;
Svanström, Tobias
- In:
International journal of auditing : IJA
26
(
2022
)
2
,
pp. 113-133
Persistent link: https://www.econbiz.de/10013184302
Saved in:
4
Third party quality auditing : ISO 9000 quality system modes and auditors' consultative independence in post-
certification
period 1993 - 1995 in Finland
Moisala, Aarni
-
1996
Persistent link: https://www.econbiz.de/10000607800
Saved in:
5
Quality audits & ISO9000 accreditation
Calway, Bruce
;
Murphy, Gerald
-
1994
Persistent link: https://www.econbiz.de/10000150897
Saved in:
6
Effects of technical department's advice, quality assessment standards, and client justifications on auditors' propensity to accept client-preferred accounting methods
Ng, Terence Bu-peow
;
Shankar, Premila Gowri
- In:
The accounting review : a publication of the American …
85
(
2010
)
5
,
pp. 1743-1761
Persistent link: https://www.econbiz.de/10008667881
Saved in:
7
The impact of auditing standard No. 700 of Iran on
audit
quality
Vakili, Mohammad
;
Nazaripour, Mohammad
- In:
International journal of applied business and economic …
13
(
2015
)
2
,
pp. 735-750
Persistent link: https://www.econbiz.de/10011376798
Saved in:
8
For better or worse : a study of auditors' practices under auditing standard no. 7
Dickins, Denise
;
Fay, Rebecca
;
Daughtery, Brian
- In:
Research in accounting regulation
27
(
2015
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011438703
Saved in:
9
Externe Qualitätskontrollen zur Sicherung der Qualität der Abschlussprüfung
Schmidt, Stefan
-
2000
Persistent link: https://www.econbiz.de/10001460844
Saved in:
10
Qualitätskontrolle und Qualitätssignale in der Wirtschaftsprüfung : eine empirische Evaluierung des Nutzens für Mandanten
Helm, Roland
;
Mark, Antje
;
Fischer, Lars-Johann
-
2003
Persistent link: https://www.econbiz.de/10001774555
Saved in:
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