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Service quality
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25
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Li, Jun
10
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3
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2
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2
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2
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2
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1
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International journal of hospitality management
5
Asia Pacific journal of management
1
International journal of contemporary hospitality management
1
Inventi impact: service sector
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
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1
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1
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1
The Cornell hospitality quarterly
1
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1
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ECONIS (ZBW)
18
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1
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
2
The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience
Dedeoğlu, Bekir Bora
;
Bilgihan, Anil
;
Ye, Haobin
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 10-20
Persistent link: https://www.econbiz.de/10011872661
Saved in:
3
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
4
Examining risk-reduction behavior toward water quality among restaurant guests
Cho, Meehee
;
Bonn, Mark Andrew
;
Li, Jun
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 255-270
Persistent link: https://www.econbiz.de/10012259282
Saved in:
5
A formative measurement approach for exploring how to form service quality in hot spring resorts
Liu, Xiaoming
;
Fu, Yi
;
Chao, Ren-Fang
;
Li, Jun
- In:
Tourism and hospitality research : THR
19
(
2019
)
1
,
pp. 27-39
Persistent link: https://www.econbiz.de/10012165571
Saved in:
6
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions
Liu, Xiaoming
;
Li, Jun
;
Kim, Woo Gon
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 135-146
Persistent link: https://www.econbiz.de/10011711485
Saved in:
7
Moneyball in Medicare
Norton, Edward C.
;
Li, Jun
;
Das, Anup
;
Chen, Lena M.
-
2016
Persistent link: https://www.econbiz.de/10011516424
Saved in:
8
An empirical analysis on how the building quality, tourism attraction and tourism public service influence the satisfaction of tourism real estate consumption
Jiang, Zhiyong
;
Li, Jun
;
Mei, Dexiang
- In:
Inventi impact: service sector
(
2019
)
2
,
pp. 119-129
Persistent link: https://www.econbiz.de/10012290623
Saved in:
9
Using patient-specific quality information to unlock hidden healthcare capabilities
Wang, Guihua
;
Li, Jun
;
Hopp, Wallace J.
;
Fazzalari, …
- In:
Manufacturing & service operations management : M & SOM
21
(
2019
)
3
,
pp. 582-601
Persistent link: https://www.econbiz.de/10012102847
Saved in:
10
Using patient-centric quality information to unlock hidden health care capabilities
Wang, Guihua
;
Li, Jun
;
Fazzalari, Franco L.
;
Hopp, …
-
2016
Persistent link: https://www.econbiz.de/10011742646
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