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~subject:"Service quality"
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Service quality
Großbritannien
8
Marktforschung
7
Raumplanung
6
Stadtökonomik
6
Theorie
6
Theory
6
United Kingdom
6
Urban economics
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Dienstleistungsqualität
5
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Consumer behaviour
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Market research
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Relationship marketing
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Betriebliche Wertschöpfung
3
Customer integration
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Gesundheitsversorgung
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Gesundheitswesen
3
Health care
3
Health care system
3
Kundenintegration
3
Marketing research
3
Regionalplanung
3
Stadtplanung
3
Value co-creation
3
Value creation
3
Agent-based modeling
2
Agentenbasierte Modellierung
2
Außenhandel
2
Außenwirtschaftspolitik
2
Betriebswirtschaftslehre
2
Binnenstaat
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Brand management
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Business economics
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Corporate Social Responsibility
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Wilson, Alan M.
5
Osei-Frimpong, Kofi
3
Lemke, Fred
2
Caemmerer, Barbara
1
Frimpong, Kwabena
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McLean, Graeme J.
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Owusu-Frimpong, Nana
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Journal of business research : JBR
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Technological forecasting & social change : an international journal
1
The service industries journal
1
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ECONIS (ZBW)
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1
Patient co-creation activities in healthcare service delivery at the micro level : the influence of online access to healthcare information
Osei-Frimpong, Kofi
;
Wilson, Alan M.
;
Lemke, Fred
- In:
Technological forecasting & social change : an …
126
(
2018
),
pp. 14-27
Persistent link: https://www.econbiz.de/10011952138
Saved in:
2
Service experiences and dyadic value co-creation in healthcare service delivery : a CIT approach
Osei-Frimpong, Kofi
;
Wilson, Alan M.
;
Owusu-Frimpong, Nana
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 443-462
Persistent link: https://www.econbiz.de/10011400718
Saved in:
3
Relative importance of satisfaction dimensions on service performance : a developing country context
Frimpong, Kwabena
;
Wilson, Alan M.
- In:
Journal of service management
24
(
2013
)
4
,
pp. 401-419
Persistent link: https://www.econbiz.de/10009790193
Saved in:
4
An exploration of the service orientation discrepancy phenomenon in a public sector context
Caemmerer, Barbara
;
Wilson, Alan M.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 355-370
Persistent link: https://www.econbiz.de/10008937450
Saved in:
5
Customer coproduction in healthcare service delivery : examining the influencing effects of the social context
Osei-Frimpong, Kofi
;
McLean, Graeme J.
;
Wilson, Alan M.
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 82-93
Persistent link: https://www.econbiz.de/10012417102
Saved in:
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