//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumer ethnocentrism and pre...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
83,099
Konsumentenverhalten
80,619
Coronavirus
36,294
Theorie
13,854
Theory
13,538
Wirkungsanalyse
13,107
Impact assessment
13,029
Epidemie
11,484
Epidemic
11,395
COVID-19
10,867
Präferenztheorie
9,693
Theory of preferences
9,452
Relationship marketing
9,153
Beziehungsmarketing
9,122
Brand management
7,658
Markenführung
7,617
USA
7,363
United States
7,075
Welt
6,861
World
6,814
Brand image
6,798
Markenimage
6,758
Customer satisfaction
5,822
Online-Handel
5,753
Online retailing
5,742
Kundenzufriedenheit
5,657
Deutschland
5,656
Konsumtheorie
5,268
Social Web
5,172
Social web
5,170
Consumption theory
5,092
Germany
5,086
Experiment
4,992
Online-Marketing
4,616
Internet marketing
4,605
Dienstleistungsqualität
4,560
Brand
4,346
Markenartikel
4,336
Einzelhandel
4,301
more ...
less ...
Online availability
All
Undetermined
2,523
Free
766
Type of publication
All
Article
4,062
Book / Working Paper
544
Type of publication (narrower categories)
All
Article in journal
3,909
Aufsatz in Zeitschrift
3,909
Aufsatz im Buch
99
Book section
99
Graue Literatur
83
Non-commercial literature
83
Hochschulschrift
66
Arbeitspapier
65
Working Paper
65
Thesis
48
research-article
43
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
12
Sammelwerk
12
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
6
Sammlung
6
conceptual-paper
6
Aufsatzsammlung
5
Konferenzschrift
5
Case study
3
Fallstudie
3
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Mikroform
1
Reprint
1
case-report
1
technical-paper
1
more ...
less ...
Language
All
English
4,529
German
76
Finnish
1
French
1
Swedish
1
Author
All
Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Propper, Carol
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Quach, Sara
11
Gursoy, Dogan
10
Miao, Li
10
Sharma, Piyush
10
Sreejesh, S.
10
Wong, IpKin Anthony
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Sparks, Beverley
8
Söderlund, Magnus
8
Wirtz, Jochen
8
Wu, Luorong
8
Ahn, Jiseon
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Jebarajakirthy, Charles
7
Kim, Jinkyung Jenny
7
more ...
less ...
Institution
All
National Bureau of Economic Research
5
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
World Bank Group
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
235
International journal of hospitality management
211
Journal of business research : JBR
121
The journal of services marketing
107
International journal of contemporary hospitality management
81
Journal of hospitality marketing & management
78
Services marketing quarterly
66
Journal of travel and tourism marketing
65
The service industries journal
65
Cogent business & management
54
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Asia Pacific journal of marketing and logistics
33
Journal of service management
32
Journal of air transport management
31
Tourism management : research, policies, practice
31
International journal of services and operations management
29
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
International journal of services, economics and management
27
Journal of hospitality and tourism insights
27
The TQM journal : the international review of organizational improvement
27
Total quality management & business excellence
27
International journal of electronic marketing and retailing : IJEMR
26
Psychology & marketing
26
Journal of service research
25
Journal of Services Marketing
24
International journal of quality & reliability management
23
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of business information systems : IJBIS
20
Journal of internet commerce
20
Journal of service theory and practice
20
Managing service quality : MSQ ; an international journal
20
more ...
less ...
Source
All
ECONIS (ZBW)
4,555
Other ZBW resources
51
Showing
1
-
10
of
4,606
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Saved in:
2
Design antecedents of telepresence in virtual service environments
Orth, Ulrich R.
;
Lockshin, Lawrence S.
;
Spielmann, Nathalie
- In:
Journal of service research
22
(
2019
)
2
,
pp. 202-218
Persistent link: https://www.econbiz.de/10012007447
Saved in:
3
Wine
tourist engagement with the winescape : scale development and validation
Thomas, Ben
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 793-828
Persistent link: https://www.econbiz.de/10011912763
Saved in:
4
Does quality pay off? : "superstar" wines and the uncertain price premium across quality grades
Castriota, Stefano
;
Corsi, Stefano
;
Frumento, Paolo
; …
- In:
Journal of wine economics
17
(
2022
)
2
,
pp. 141-158
Persistent link: https://www.econbiz.de/10013367232
Saved in:
5
"You felt like lingering ..." : experiencing "real" service at the winery tasting room
Charters, Steve
;
Fountain, Joanna
;
Fish, Nicola
- In:
Journal of travel research : a quarterly publication of …
48
(
2009/10
)
1
,
pp. 122-134
Persistent link: https://www.econbiz.de/10003891318
Saved in:
6
Service quality perception and satisfaction in a New Zealand festivalscape : buying behavior effects
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
18
(
2013
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10009751088
Saved in:
7
Dimensions and outcomes of experience quality in tourism : the case of Port
wine
cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
8
Wine
attributes, perceived risk and online
wine
purchase intention : the cross-level interaction effects of website quality
Cho, Meehee
;
Bonn, Mark Andrew
;
Kang, Sora
- In:
International journal of hospitality management
43
(
2014
),
pp. 108-120
Persistent link: https://www.econbiz.de/10010427928
Saved in:
9
Enhancing consumer value in
wine
tourism
Carlsen, Jack
;
Boksberger, Philipp
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
1
,
pp. 132-144
Persistent link: https://www.econbiz.de/10010482866
Saved in:
10
Service performance quality evaluation and satisfaction in a USA
wine
festivalscape : buying behavioural effects
Bruwer, Johan
;
Kelley, Kathleen
- In:
International journal of event and festival management
6
(
2015
)
1
,
pp. 18-38
Persistent link: https://www.econbiz.de/10011298053
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->