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Incorporating priorities for waiting customers in the hypercube queuing model with application to an emergency medical service system in Brazil
Souza, Regiane Máximo de; Morabito, Reinaldo; … - In: European journal of operational research : EJOR 242 (2015) 1, pp. 274-285
Persistent link: https://www.econbiz.de/10010488005
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Pay for performance in Brazilian primary health care : quality of work processes, actions and services
Anjos, Davllyn Santos Oliveira dos; Anjos Scherer, … - In: International journal of public sector management 36 (2023) 6/7, pp. 578-591
Persistent link: https://www.econbiz.de/10014475486
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Interruption and forgetting in knowledge-intensive service environments
Froehle, Craig M.; White, Denise L. - In: Production and operations management : an international … 23 (2014) 4, pp. 704-722
Persistent link: https://www.econbiz.de/10010364025
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Location of services and the impact on healthcare quality : insights from a simulation of a musculoskeletal physiotherapy service
Bowers, John; Mould, Gillian; Marshall, Carol - In: Journal of the Operational Research Society : OR 66 (2015) 7, pp. 1212-1221
Persistent link: https://www.econbiz.de/10011403721
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A simulation optimisation on the hierarchical health care delivery system patient flow based on multi-fidelity models
Qiu, Yunzhe; Song, Jie; Liu, Zekun - In: International journal of production research 54 (2016) 21/22, pp. 6478-6493
Persistent link: https://www.econbiz.de/10011565616
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Lean thinking to change healthcare organisations : a case study to reduce waste and redesign services
Aggogeri, Francesco - In: European journal of cross-cultural competence and management 3 (2014) 3/4, pp. 196-211
Persistent link: https://www.econbiz.de/10011500304
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Managing arrival variability in healthcare services : case of an out-patient department
Gupta, Piyush; Pranjal, Piyush; Sachan, Amit; Prasad, Punam - In: International journal of productivity and quality … 34 (2021) 2, pp. 135-157
Persistent link: https://www.econbiz.de/10012696554
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An appointment scheduling policy for healthcare systems with parallel servers and pre-determined quality of service
Shnits, Boris; Bendavid, Illana; Marmor, Yariv N. - In: Omega : the international journal of management science 97 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012289091
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A reliability-based approach for performance optimization of service industries : an application to healthcare systems
Hejazi, Taha-Hossein; Badri, Hossein; Yang, Kai - In: European journal of operational research : EJOR 273 (2019) 3, pp. 1016-1025
Persistent link: https://www.econbiz.de/10011987675
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Coordinated scheduling for a multi-server network in outpatient pre-operative care
Wang, Dongyang; Morrice, Douglas J.; Muthuraman, Kumar; … - In: Production and operations management : the flagship … 27 (2018) 3, pp. 458-479
Persistent link: https://www.econbiz.de/10011970028