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Lorbeer, Dietrich Andreas - In: Ökonomische Bildung zur Bewältigung von Lebenssituationen, (pp. 133-152). 2001

Persistent link: https://www.econbiz.de/10001652192

Teaching quality in higher education : an introductory review on a process-oriented teaching-quality model

Chen, Chung-yang; Chen, Pei-chi; Chen, Pei-ying - In: Total quality management & business excellence : an … 25 (2014) 1, pp. 36-56

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Quality issues affecting organisational performance : a review of Indian technical education

Upadhayay, Lalit; Vrat, Prem - In: International journal of Indian culture and business … 14 (2017) 1, pp. 1-22

Persistent link: https://www.econbiz.de/10011713932

Six sigma-oriented methodology for multivariate capability analysis to measure service quality in virtual education environments

Barreto, Rister; Herrera, Roberto - In: International journal of productivity and quality … 39 (2023) 4, pp. 431-463

Persistent link: https://www.econbiz.de/10014364095

Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia

Heinrichs, John H.; Aali, Abdulrahman Yousef al-; Lim, … - In: Journal of global marketing 29 (2016) 1/5, pp. 85-97

Persistent link: https://www.econbiz.de/10011654069

Internal service quality and external service quality using two versions of SERVQUAL scale : An empirical evidence from five malls in the capital city of Saudi Arabia

Almohaimmeed, Bader M. - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 20 (2019), pp. 158-169

Much of service quality research has been carried out on external service quality, i.e., services delivered by organizations to their own customers. The aim of this study was to investigate the influence of internal service quality (ISQ) on external service quality (ESQ), under the existence of...

Persistent link: https://www.econbiz.de/10012020043

The satisfaction of Saudi customers toward mobile banking in Saudi Arabia and the United Kingdom

Al-Otaibi, Sultan; Aljohani, Naif Radi; Hoque, Md. Rakibul - In: Journal of global information management : an official … 26 (2018) 1, pp. 85-103

Persistent link: https://www.econbiz.de/10011809675

Drivers of hospital safety culture quality in emerging economies : the case of Saudi Arabia

Ferrer, Mario; Santa, Ricardo; Medhekar-Smith, Anita; … - In: International journal of productivity and quality … 23 (2018) 3, pp. 369-384

Persistent link: https://www.econbiz.de/10011861447

Organizational learning, quality and safety culture in patient care : comparing Colombia and the Kingdom of Saudi Arabia

Santa, Ricardo; Morante, Diego; Tegethoff, Thomas; … - In: International journal of quality and service sciences 16 (2024) 1, pp. 103-119

Persistent link: https://www.econbiz.de/10014514143

The impact of hospital accreditation in selected Middle East countries : a scoping review

Khan, Salma; Yousefinezhadi, Taraneh; Hinchcliff, Reece - In: Journal of health organization and management 36 (2022) 1, pp. 51-68

Persistent link: https://www.econbiz.de/10013367295

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