Drivers of hospital safety culture quality in emerging economies : the case of Saudi Arabia
Year of publication: |
2018
|
---|---|
Authors: | Ferrer, Mario ; Santa, Ricardo ; Medhekar-Smith, Anita ; Calvo, Erick ; Molina-Sánchez, Lina Paola |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 23.2018, 3, p. 369-384
|
Subject: | hospital | safety culture | documentation | non-punitive response to errors | quality of communication | Kingdom of Saudi Arabia | Krankenhaus | Hospital | Saudi-Arabien | Saudi Arabia | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
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