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~subject:"Services"
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Analysis of competency differe...
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Subject
All
Services
Dienstleistungssektor
12,473
Service industry
11,467
Kompetenz
3,568
Competence
3,484
Salespeople
2,460
Verkaufspersonal
2,444
Deutschland
1,901
Germany
1,657
Innovation
1,603
Industrie
1,380
Theorie
1,312
Theory
1,294
Beziehungsmarketing
1,290
Relationship marketing
1,288
Manufacturing industries
1,283
Dienstleistungsqualität
1,239
Service quality
1,239
Dienstleistung
1,200
USA
1,023
United States
964
Verkauf
943
Innovationsmanagement
940
Selling
930
Innovation management
888
Dienstleistungshandel
849
Qualifikation
847
Trade in services
840
Unternehmensdienstleistung
826
Produktivität
824
Occupational qualification
822
Business services
813
Productivity
806
Konsumentenverhalten
772
Consumer behaviour
771
Kundenzufriedenheit
709
Customer satisfaction
708
Indien
701
India
694
Unternehmenserfolg
689
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Online availability
All
Undetermined
398
Free
187
Type of publication
All
Article
748
Book / Working Paper
318
Journal
7
Type of publication (narrower categories)
All
Article in journal
648
Aufsatz in Zeitschrift
648
Graue Literatur
118
Non-commercial literature
118
Aufsatz im Buch
103
Book section
103
Working Paper
80
Arbeitspapier
66
Collection of articles of several authors
53
Sammelwerk
53
Hochschulschrift
22
Konferenzschrift
21
Thesis
20
Amtsdruckschrift
17
Government document
17
Aufsatzsammlung
15
Conference proceedings
13
Bibliografie enthalten
7
Bibliography included
7
Conference paper
7
Konferenzbeitrag
7
Case study
5
Fallstudie
5
Mehrbändiges Werk
5
Multi-volume publication
5
Forschungsbericht
3
Statistik
2
Systematic review
2
Übersichtsarbeit
2
Advisory report
1
Amtliche Publikation
1
Bibliografie
1
Bibliography
1
CD-ROM, DVD
1
Enzyklopädie
1
Gutachten
1
Market information
1
Marktinformation
1
Nachschlagewerk
1
No longer published / No longer aquired
1
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Language
All
English
940
German
97
French
18
Russian
7
Italian
6
Polish
4
Spanish
4
Danish
1
Slovenian
1
Undetermined
1
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Author
All
Edvardsson, Bo
11
Witell, Lars
11
Gallouj, Fai͏̈z
10
Gustafsson, Anders
9
Kowalkowski, Christian
9
Geishecker, Ingo
8
Görg, Holger
8
Corsten, Hans
7
Rubalcaba-Bermejo, Luis
7
Huang, Ming-Hui
6
Jaakkola, Elina
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Miles, Ian D.
6
Paluch, Stefanie
6
Winkler, Deborah
6
Kristensson, Per
5
Maglio, Paul P.
5
Mattoo, Aaditya
5
Ostrom, Amy L.
5
Polese, Francesco
5
Wirtz, Jochen
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Brown, Stephen Walter
4
Carrubbo, Luca
4
Fisk, Raymond P.
4
Gebauer, Heiko
4
Gössinger, Ralf
4
Hydle, Katja Maria
4
Krämer, Hagen
4
Marcolin, Luca
4
Ornelas, Emanuel
4
Parida, Vinit
4
Park, Donghyun
4
Patrício, Lia
4
Rayburn, Steven W.
4
Shin, Kwanho
4
Anderson, Sidney
3
Atkins, Marc
3
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Institution
All
OECD
4
Deutschland / Bundesministerium für Bildung und Forschung
2
Edward Elgar Publishing
2
Europäische Kommission
2
Europäische Kommission / Statistisches Amt
2
Fraunhofer-Institut für Produktionstechnik und Automatisierung
2
Fraunhofer-Institut für System- und Innovationsforschung
2
National Bureau of Economic Research
2
Stiftung Marktwirtschaft / Kronberger Kreis
2
Akademie für Staats- und Rechtswissenschaft der DDR / Lehrstuhl Zivilrecht und Zivilverfahrensrecht
1
Applied Services Economic Center
1
Asian Development Bank
1
Baskenland <Spanien> / Dirección de Estudios Económicos y Métodos
1
Berliner Symposium zur Zukunft der Industriegesellschaft <3, 1987, Berlin, West>
1
Center for Leading Innovation & Cooperation
1
Central Office of Information
1
Centre de Documentation Sciences Humaines <Paris>
1
Centre on Transnational Corporations
1
Centro studi investimenti sociali
1
Colloque Sésame <1986, Arc-de-Senans>
1
Colonial Office
1
Confederazione Nazionale dell'Artigianato
1
Conference of the Future of the Service Economy <1982, Philadelphia, Pa.>
1
Deutsches Institut für Normung
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
EIM, Doordacht Onderzoek voor Bedrijf en Beleid
1
Fidschi
1
Fishman-Davidson Center for the Study of the Service Sector
1
Fondation Claude-Nicolas Ledoux
1
Freie Universität Berlin / Institut für Geographische Wissenschaften
1
Friedrich-Ebert-Stiftung / Abteilung Wirtschaftspolitik
1
Government Accountability Office
1
Institut for Graenseregionsforskning
1
Institut national de la statistique et des études économiques <Frankreich>
1
International Association for the Study of Insurance Economics
1
International Conference on Logistics, Informatics and Service Sciences <11., 2021, Online>
1
more ...
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Published in...
All
The service industries journal
36
Journal of business research : JBR
26
The journal of services marketing
26
Journal of service management
24
Journal of service research : JSR
18
Journal of service research
15
International journal of production economics
13
International journal of services technology and management
12
The journal of business & industrial marketing
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of retailing and consumer services
11
Service business
11
Services marketing quarterly
11
International journal of hospitality management
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
European review of service economics and management
8
SpringerLink / Bücher
8
Structural change and economic dynamics : SC+ED
8
International journal of contemporary hospitality management
6
International journal of production research
6
International journal of quality and service sciences
6
Research policy : policy, management and economic studies of science, technology and innovation
6
The handbook of innovation and services : a multi-disciplinary perspective
6
Consultancy and innovation : the business service revolution in Europe
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
5
Service science, management and engineering : education for the 21st Century
5
Services science : fundamentals, challenges and future developments
5
Industry and innovation
4
International journal of business innovation and research : IJBIR
4
International journal of innovation management
4
International journal of services and operations management : IJSOM
4
Journal of industry, competition and trade
4
Journal of service theory and practice
4
Managing service quality : MSQ ; an international journal
4
The world economy : the leading journal on international economic relations
4
A Research Agenda for Service Marketing
3
Discussion paper
3
Discussion papers / CEPR
3
European journal of innovation management : EJIM
3
more ...
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Source
All
ECONIS (ZBW)
1,057
EconStor
15
RePEc
1
Showing
1
-
10
of
1,073
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articles prioritized
date (newest first)
date (oldest first)
1
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
2
Tailoring to customers' needs : understanding how to promote an adaptive service experience with frontline employees
Wilder, Kelly M.
;
Collier, Joel E.
;
Barnes, Donald C.
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 446-459
Persistent link: https://www.econbiz.de/10010432160
Saved in:
3
When and how frontline service employee authenticity influences purchase intentions
Matthews, Lynn
;
Eilert, Meike
;
Carlson, Les
;
Gentry, Jim
- In:
Journal of business research : JBR
114
(
2020
),
pp. 111-123
Persistent link: https://www.econbiz.de/10012257471
Saved in:
4
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
5
Discovery,
competence
and services
Nooteboom, Bart
- In:
Modern applications of Austrian thought
,
(pp. 225-239)
.
2005
Persistent link: https://www.econbiz.de/10002850170
Saved in:
6
Servicekaufmann/Servicekauffrau als Perspektive für die Dienstleistungsgesellschaft
Scholz, Christian
;
Stein, Volker
-
2002
Persistent link: https://www.econbiz.de/10001672674
Saved in:
7
Service system innovation and competitiveness in an emerging market : the moderating role of managerial competencies
Igwe, Anthony
;
Akpan, Ekom Etim
;
Udoh, Ben Etim
;
Sylva, …
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 83-108
Persistent link: https://www.econbiz.de/10014486993
Saved in:
8
Interactions, innovation, and services
Liu, Feng Hsu
- In:
The service industries journal
36
(
2016
)
13/14
,
pp. 658-674
Persistent link: https://www.econbiz.de/10011655408
Saved in:
9
Management-, Mitarbeiter- und Kundenmotivation als Determinanten der Zahlungsbereitschaft von Dienstleistungskunden : Eine empirische Mehrebenenanalyse
Kessler-Thönes, Tino
(
contributor
)
-
2009
persönliche Beratung durch ihr
Verkaufspersonal
. Dies setzt allerdings eine entsprechend hohe Motivation und ein hohes …
Persistent link: https://www.econbiz.de/10014014735
Saved in:
10
Management-, Mitarbeiter- und Kundenmotivation als Determinanten der Zahlungsbereitschaft von Dienstleistungskunden : eine empirische Mehrebenenanalyse
Kessler-Thönes, Tino
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003754552
Saved in:
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