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Digitalisierung in der Musikwi...
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Benchmarking : an international journal ; BIJ
1
Dienstleistungsmodellierung 2014 : vom Servicemodell zum Anwendungssystem
1
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
1
E-Services : opportunities and threats
1
Services science : fundamentals, challenges and future developments
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ECONIS (ZBW)
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1
Service productivity in different industries : an empirical investigation
Klingner, Stephan
;
Pravemann, Stephanie
;
Becker, Michael
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
2
,
pp. 238-253
Persistent link: https://www.econbiz.de/10011279603
Saved in:
2
Konfiguration von Dienstleistungen : ein Ansatz zur Verbindung von Geschäftsprozessen mit Dienstleistungsmodellen
Klingner, Stephan
;
Becker, Michael
- In:
Dienstleistungsmodellierung 2014 : vom Servicemodell …
,
(pp. 76-96)
.
2014
Persistent link: https://www.econbiz.de/10010414952
Saved in:
3
Ansatz zur ganzheitlichen Erstellung und Verarbeitung von Dienstleistungsmodellen
Kern, Heiko
;
Böttcher, Martin
;
Kühne, Stefan
;
Meyer, …
- In:
Dienstleistungsmodellierung : Methoden, Werkzeuge und …
,
(pp. 3-15)
.
2008
Persistent link: https://www.econbiz.de/10003766553
Saved in:
4
Systematic development of e-services through co-design of software and service : results of an empirical study
Böttcher, Martin
;
Meyer, Kyrill
;
Husen, Christian van
- In:
E-Services : opportunities and threats
,
(pp. 177-196)
.
2007
Persistent link: https://www.econbiz.de/10003490290
Saved in:
5
The perspective of computer science
Fähnrich, Klaus-Peter
;
Meyer, Kyrill
- In:
Services science : fundamentals, challenges and future …
,
(pp. 103-109)
.
2007
Persistent link: https://www.econbiz.de/10003605025
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