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Why do servitized firms fail? : a risk-based explanation

Benedettini, Ornella; Neely, Andy D.; Swink, Morgan - In: International journal of operations & production … 35 (2015) 6, pp. 946-979

Persistent link: https://www.econbiz.de/10011292953

The path to outcome delivery : interplay of service market strategy and open business models

Visnjic Kastalli, Ivanka; Neely, Andy D.; Jovanovic, Marin - In: Technovation : the international journal of … 72/73 (2018), pp. 46-59

Persistent link: https://www.econbiz.de/10012011204

Exploring the journey to services

Martinez, Veronica; Neely, Andy D.; Velu, Chander; … - In: International journal of production economics 192 (2017), pp. 66-80

Persistent link: https://www.econbiz.de/10011782305

What brings the value to outcome-based contract providers? : value drivers in outcome business models

Visnjic Kastalli, Ivanka; Jovanovic, Marin; Neely, Andy D. - In: International journal of production economics 192 (2017), pp. 169-181

Persistent link: https://www.econbiz.de/10011782339

Why do servitized firms fail? A risk-based explanation

Benedettini, Ornella; Neely, Andy; Swink, Morgan - In: International Journal of Operations & Production Management 35 (2015) 6, pp. 946-979

Purpose – In an effort to further explain why manufacturing firms that move towards service provision often do not achieve the financial benefits they would expect, the purpose of this paper is to examine the impact of service additions on the risks affecting the firm....

Persistent link: https://www.econbiz.de/10014791383

Investigating a revised service transition concept

Benedettini, Ornella; Neely, Andy D. - In: Service business 12 (2018) 4, pp. 701-730

Persistent link: https://www.econbiz.de/10011919761