Stieglitz, Stefan; Mirbabaie, Milad; Fromm, Jennifer - In: International Journal of Information Systems for Crisis … 9 (2017) 4, pp. 49-69
Individuals are increasingly using social media during crisis situations to seek information. However, little is known about how they utilize social media to gain an understanding of crisis situations. The aim of this study was to close this gap by conducting sense-making interviews with 18...