Bloggen statt Blocken -- Von Web 1.0 zu Web 2.0 — eine neue Ôra? -- Phänomen Web 2.0 — multimedialer Wandel -- Etappen beim Kauf — Was bringt Web 2.0 aus Konsumentensicht? -- Herausforderungen für Unternehmen durch den „neuen Konsumenten“ -- Tools des Web 2.0 und wie man sie nutzt...

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher