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Adoption of facebook for customer relationship management for SMEs : exploring the underlying motivations
Abedin, Babak - In: Strategic customer relationship management in the age …, (pp. 60-71). 2015
Persistent link: https://www.econbiz.de/10011399129
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Attracting and retaining customers on Facebook business pages : a content analysis of an online discussion forum
Abedin, Babak; Jafarzadeh, Hamed - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 304-315
Persistent link: https://www.econbiz.de/10010200394
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The dark side of using online social networks : a review of individuals' negative experiences
Boroon, Layla; Abedin, Babak; Erfani, Eila - In: Journal of global information management 29 (2021) 6, pp. 1-21
Persistent link: https://www.econbiz.de/10012614549
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What facilitates and constrains value co-creation in online communities : a sociomateriality perspective
Priharsari, Diah; Abedin, Babak - In: Information & management : the internat. journal of … 58 (2021) 6, pp. 1-15
Persistent link: https://www.econbiz.de/10013259346
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Social computing and service innovation : a framework for research
Abedin, Babak; Qahri-Saremi, Hamed - In: Journal of organizational computing and electronic commerce 28 (2018) 1, pp. 1-8
Persistent link: https://www.econbiz.de/10011809811