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Social Web
Knowledge management
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Wissensmanagement
10
Knowledge transfer
7
Wissenstransfer
7
Beziehungsmarketing
5
Relationship marketing
5
Betriebliches Informationssystem
3
Business intelligence system
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Customer analysis
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Gesundheitswesen
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Health care system
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Kundenanalyse
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Oman
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Business Intelligence
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CRM
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Customer Knowledge
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Customer Knowledge Acquisition
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Customer Knowledge Management
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Customer integration
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Knowledge
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Knowledge Discovery
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Kundenintegration
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Learning organization
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Lernende Organisation
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Organizational behaviour
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Social web
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Telecommunications
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Telekommunikation
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Verhalten in Organisationen
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Wissen
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BI applications
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BI values
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Bank
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Business process management
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CKM
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Al-Busaidi, Kamla Ali
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Dawson, Ray
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Ragsdell, Gillian
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Customer-centric knowledge management : concepts and applications
1
International journal of business information systems : IJBIS
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ECONIS (ZBW)
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Effective tools for customer knowledge management
Al-Busaidi, Kamla Ali
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 102-123)
.
2012
Persistent link: https://www.econbiz.de/10009312466
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2
Barriers and benefits of using social networking sites versus face-to-face meeting for sharing knowledge in professional societies
Al-Busaidi, Kamla Ali
;
Ragsdell, Gillian
;
Dawson, Ray
- In:
International journal of business information systems : …
25
(
2017
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10011756908
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