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Platform Disruption : How Digital Platforms Re-Architect Existing Markets
Cennamo, Carmelo; Diaferia, Lorenzo; Gaur, Aasha; … - 2022
Digital platforms represent a new, potent disruptive force in incumbents’ businesses by transforming the way markets work and by altering the modalities by which incumbents’ offerings are delivered to and both accessed and consumed by customers. Digital platforms tend to disrupt in two basic...
Persistent link: https://www.econbiz.de/10013296980
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Disruptive online service innovation in the presence of competition among disruptors : the case of 3rd-party online payment
Zhou, Yang; Zhang, Qingpu - In: International journal of services technology and management 25 (2019) 3/4, pp. 384-403
Persistent link: https://www.econbiz.de/10012101634
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Digital Disruption
Vanini, Paolo - 2018
The extent of digital disruption was not really perceived by many financial intermediaries justa few years ago. It is clear in 2017 that the digital disruption will change the financial industryfar more widely than the regulatory avalanches did since the financial crisis: The business modelin...
Persistent link: https://www.econbiz.de/10012933707
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Bridging gaps: marketing in an age of disruption ; Part 1
Blanchard, Simon (ed.); Epp, Amber M. (ed.);  … - AMA Summer Academic Conference: Bridging Gaps Marketing …; … - 2020
Persistent link: https://www.econbiz.de/10012549258
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Bridging gaps: marketing in an age of disruption ; Part 2
Blanchard, Simon (ed.); Epp, Amber M. (ed.);  … - AMA Summer Academic Conference: Bridging Gaps Marketing …; … - 2020
Persistent link: https://www.econbiz.de/10012549276
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Affected : emotionally engaging customers in the digital age
Wrigley, Cara; Straker, Karla - 2018
Part I Affecting customers: Chapter 1 Introducing affect: Creating enduring engagements -- Chapter 2 Customer drivers: Emotion, affect and the hedonic pursuit -- Part II Affective compan: Chapter 3 Digital connections: Stimulus, channels, touchpoints and typologies -- Chapter 4 Digital business:...
Persistent link: https://www.econbiz.de/10012027568
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Affected : Emotionally Engaging Customers in the Digital Age
Wrigley, Cara; Straker, Karla - 2018
Intro -- Affected -- Contents -- Foreword -- About the authors -- Preface -- Part I Affecting customers -- Chapter 1 Introducing affect: Creating enduring engagements -- Design thinking -- Affect and companies -- Kodak's missed moment -- Second that emotion -- Defining affect -- The affect...
Persistent link: https://www.econbiz.de/10011870889
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Digital Disruption beyond Uber and Airbnb : tracking the long tail of the sharing economy
Geissinger, Andrea; Laurell, Christofer; Sandström, … - In: Technological forecasting & social change : an … 155 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012236634
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The New Steam : On Digitization, Decentralization, and Disruption
Desai, Deven R. - 2015
Digitization is the new steam. Steam allowed us to leverage like never before and spawned a series of new offerings and … intellectual property to securities, and more. Just as steam disrupted old industries and fostered new ones, digitization is … providing the same changes today. Digitization opens the door to decentralized production, lower costs, and disruption of …
Persistent link: https://www.econbiz.de/10014141605
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Digital Disruption in Banking
Vives, Xavier - 2020
This review surveys technological disruption in banking, examining its impact on competition and its potential to increase efficiency and customer welfare. It analyzes the possible strategies of the players involved—incumbents and FinTech and BigTech firms—and the role of regulation. The...
Persistent link: https://www.econbiz.de/10014102392