The most well-known social software applications are weblogs, wikis, social networking sites and instant messaging. Social networking at a high level is described as the convergence of technologies that make it possible for individuals to easily communicate, share information, and form new...

Many organizations use Enterprise Social Media (ESM) to encourage their employees to collaborate, share knowledge, and innovate. Whilst previous research has focused on the influence of ESM on employee collaboration and productivity its role in assisting employee innovation and the cultural...