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Do memorable restaurant experiences affect eWOM? : the moderating effect of consumers' behavioural engagement on social networking sites

Souki, Gustavo Quiroga; Oliveira, Alessandro Silva de; … - In: The TQM journal : the international review of … 35 (2023) 8, pp. 2255-2281

Persistent link: https://www.econbiz.de/10014457640

Social media's impact on organizational performance and entrepreneurial orientation in organizations

Farzana Parveen; Noor Ismawati Jaafar; Sulaiman Ainin - In: Management decision : MD 54 (2016) 9, pp. 2208-2234

Persistent link: https://www.econbiz.de/10011551567

Analysis of social media usage and relationship to profit margin among insurance companies

Smith, Katherine Taken; Smith, L. Murphy - In: Services marketing quarterly 42 (2021) 1/2, pp. 108-123

Persistent link: https://www.econbiz.de/10012607287

Understanding the impact of social media usage among organizations

Farzana Parveen; Noor Ismawati Jaafar; Sulaiman Ainin - In: Information & management : the internat. journal of … 55 (2018) 3, pp. 308-321

Persistent link: https://www.econbiz.de/10011833890

Wissensmanagementprozesse in face-to-face und virtuellen Communities : Kennzeichen, Gestaltungsprinzipien und Erfolgsfaktoren

Winkler, Katrin - 2004

Kann man den Wissensmanagement-Herausforderungen, welche die Informations- und Wissensgesellschaft an den Einzelnen und die Unternehmen stellt, mit einem Jahrhunderte alten Konzept erfolgsversprechend begegnen? Communities sind aus Sicht vieler Experten der Schlüssel zum Wissensmanagement....

Persistent link: https://www.econbiz.de/10002109993

Does social software support service innovation?

Meyer, Jenny - 2009

Recent Internet technologies and web-based applications, such as social software, are being increasingly applied in firms. Social software can be employed for knowledge management and for external communication enabling access to internal and external knowledge. Knowledge in turn constitutes one...