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Simon, Alexandra; Bernardo, Merce; Karapetrovic, Stanislav - In: Total quality management & business excellence : an … 24 (2013) 3, pp. 294-309

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Bernardo Vilamitjana, Mercè; Heras Saizarbitoria, Iñaki; … - In: Papeles de economía española 132 (2012), pp. 227-238

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