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Management science : journal of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
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Can yardstick competition reduce waiting times?
Savva, Nicos
;
Tezcan, Tolga
;
Yıldız, Özlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
7
,
pp. 3196-3215
Persistent link: https://www.econbiz.de/10012039984
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2
Proactive customer service : operational benefits and economic frictions
Delana, Kraig
;
Savva, Nicos
;
Tezcan, Tolga
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 70-87
Persistent link: https://www.econbiz.de/10012506614
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