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Although social capital and collaborative knowledge creation were considered essential drivers in maintaining competitive advantage, empirical evidence on the impact of collaborative knowledge creation on organizational agility remained limited. Therefore, this study examined the relationship...
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Digitale Transformation und ihr Einfluss auf das Services Management -- Geschäftsmodelle -- Fünf Schritte zu einem erfolgreichen industriellen Servicegeschäft -- Service 4.0: Mit digitalen, datengetriebenen Geschäftsmodellen zu erfolgreichem Wachstum im produzierenden Gewerbe --...
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Chapter 1. The world in transition -- Chapter 2. Analysis and design of a digital business performance -- Chapter 3. Eight fields of action for building digital excellence -- Chapter 4. Change management – shaping change processes successfully.
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