Van Dat Tran - In: Cogent business & management 7 (2020) 1, pp. 1-14
This study aims to examine the relationship between perceived crowding, excitement, stress on satisfaction, and impulse … relationship model among perceived crowding, excitement, stress, satisfaction, and impulse purchase from the collected data, which … reactions positively impact on shoppers' satisfied feelings; by contrast, stress is negatively related to customers …