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Online users' switching costs : their nature and formation
Ray, Soumya; Kim, Sung S.; Morris, James G. - In: Information systems research : ISR 23 (2012) 1, pp. 197-213
Persistent link: https://www.econbiz.de/10009522762
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Influence of firm's recovery endeavors upon privacy breach on online customer behavior
Choi, Ben C. F.; Kim, Sung S.; Jiang, Zhenhui - In: Journal of management information systems : JMIS 33 (2016) 3, pp. 904-933
Persistent link: https://www.econbiz.de/10011635410
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What leads to prosocial behaviors on social networking services : a tripartite model
Kuem, Jungwon; Ray, Soumya; Siponen, Mikko; Kim, Sung S. - In: Journal of management information systems : JMIS 34 (2017) 1, pp. 40-70
Persistent link: https://www.econbiz.de/10011709800