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The TQM journal : the international review of organizational improvement
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Leadership, empowerment and customer satisfaction in teaching institutions : case study of a Pakistani University
Arif, Seema
;
Ilyas, Maryam
- In:
The TQM journal : the international review of …
23
(
2011
)
4
,
pp. 388-402
Persistent link: https://www.econbiz.de/10009247544
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