The relationship between employee attitudes and service quality is still unclear. Therefore, this study aims to uncover the relationship between organizational commitment and service quality by investigating how organizational commitment affects service quality. Data were collected utilizing a...

Private universities are growing in the present era. The enrollment ratio is also getting high, and universities are putting efforts to attract more students. Hence, it is essential to provide students with the best quality services as it spreads positive word-of-mouth. Therefore, the present...