Purpose - Improving service quality, student satisfaction and student loyalty is important to higher education institutions' sustainable growth. The objectives of this study are a twofold: first, the study seeks to determine the dimensions of higher education service quality with a specific...

This article aims to quantify the degree in which Romanian students’ rights and interests are protected. The authors have conducted a comparative analysis of a descriptive type of five representative university centres in Romania, followed by a quantitative research among students within these...

The research goal - to analyse manifestations of single cases of harassment and bullying in students' inter-relationship and to compare them in aspects of socio-demographic variables. 623 students studying at Lithuanian higher education institutions were questioned. We determined a dependence of...

The quality of online education is of interest to universities around the world. Only high quality and cyclical evaluation are the conditions for obtaining students' satisfaction with this form of education. In the pandemic era, digital dissemination and open education have become a special...

Higher Education Institutions (HEIs) often overlook the importance of systematic data collection and analysis. This oversight can obscure critical trends and decision-making insights, particularly student mobility. HEIs management may not detect the outflow of students related to academic...