Culture change in sales -- The new value chain -- Innovation at exploitative and explorative levels -- The agile cycle …: from customer requirements to implementation in sales and service -- Architecture and roles -- Frameworks for sales: Open …, Delegations Borard -- Moderating Agile - Meeting occasions and designs in sales: Kick-off, Teamforming, Think New, Planning …

Part I : The Sales Section -- Cold Calling – Situations -- Following Up – Situations -- Getting the Meeting … how to move beyond ambiguous terminology and close the deal. Sorted into sales, marketing and management sections, Sales … spelled out in a simple to find, and easy to follow format which makes this book appealing to everyone with a sales job …