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Effects of process and outcome controls on business process outsourcing performance : moderating roles of vendor and client capability risks
Liu, Shan; Wang, Lin; Huang, Wayne W. - In: European journal of operational research : EJOR 260 (2017) 3, pp. 1115-1128
Persistent link: https://www.econbiz.de/10011714327
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Management control design in long-term buyer-supplier relationships : unpacking the learning process
Stouthuysen, Kristof; Van den Abbeele, Alexandra; … - In: Management accounting research 45 (2019), pp. 1-11
Persistent link: https://www.econbiz.de/10012133538
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Kundenorientierte Prozesssteuerung in der Automobilindustrie : Die Rolle von Logistik und Logistikcontrolling im Prozess „vom Kunden bis zum Kunden“
Herold, Lothar - 2005
1 Motive, Zielsetzung und Struktur -- 2 Kundenzufriedenheit — ein Wettbewerbsfaktor mit steigender Bedeutung im Zuge der Globalisierung der Automobilindustrie -- 2.1 Wettbewerbsfaktor Kundenzufriedenheit -- 2.2 Quantifizierung der Kundenzufriedenheit -- 2.3 Einflussfaktor Liefertreue -- 3 Die...
Persistent link: https://www.econbiz.de/10014017328
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Examining pathways from innovation orientation to patient satisfaction : a relational view of healthcare delivery
Dobrzykowski, David D.; Callaway, Stephen K.; … - In: Decision sciences : DS 46 (2015) 5, pp. 863-899
Persistent link: https://www.econbiz.de/10011476929
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Role of management control and trust formation in supply network collaboration
Akyuz, Goknur Arzu; Gursoy, Guner - In: International journal of collaborative enterprise : IJCEnt 4 (2014) 3, pp. 137-159
Persistent link: https://www.econbiz.de/10011348075
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The control dynamics of outsourcing involving an early-stage firm
Rooney, Jim; Cuganesan, Suresh - In: Accounting and business research : a research quarterly … 43 (2013) 5, pp. 506-529
Persistent link: https://www.econbiz.de/10010208987
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Measurement costs and control in outsourcing relationships
Bhimani, Alnnor; Lopes, Alexsandro Broedel; Aquino, … - In: International journal of managerial and financial accounting 8 (2016) 3/4, pp. 296-318
Persistent link: https://www.econbiz.de/10011688015
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Collaborative inter-organisational relationships and management control change
Biswas, Sharlene Sheetal; Akroyd, Chris - In: Accounting and finance 62 (2022) 4, pp. 4569-4586
Persistent link: https://www.econbiz.de/10013468262
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Exploring the importance of collaborative assets to hospital-supplier integration in healthcare supply chains
Mandal, Santanu; Jha, Rajneesh Ranjan - In: International journal of production research 56 (2018) 7, pp. 2666-2683
Persistent link: https://www.econbiz.de/10011873971