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Dealing with business service transactions after the sourcing decision : influence of contract and uncertainty
Vandaele, Darline (contributor); Gemmel, Paul (contributor) - 2007
Persistent link: https://www.econbiz.de/10003407629
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How to govern business services exchanges : contractual and relational issues
Vandaele, Darline; Rangarajan, Deva; Gemmel, Paul; … - In: International journal of management reviews : IJMR 9 (2007) 3, pp. 237-258
Persistent link: https://www.econbiz.de/10003533907
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Development of a measurement scale for business-to-business service quality : assessment in the facility services sector
Vandaele, Darline (contributor); Gemmel, Paul (contributor) - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002397120
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Service level agreements : een literatuuroverzicht
Vandaele, Darline (contributor); Gemmel, Paul (contributor) - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749359