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Acceptance of Remote Services : Perception, Adoption, and Continued Usage in Organizational Settings

Wünderlich, Nancy V. - 2010

Conceptual Framework: Remote Services in Context of Technology-Mediated Services -- Theoretical Framework for Remote Service Adoption and Continued Usage -- Methodological Superstructure and Empirical Setting -- Qualitative Exploratory Interview Study -- Hypotheses Development -- Quantitative...

Persistent link: https://www.econbiz.de/10014424971

Overcoming vulnerability : channel design strategies to alleviate vulnerability perceptions in customer journeys

Wünderlich, Nancy V.; Hogreve, Jens; Chowdhury, Ilma Nur; … - In: Journal of business research : JBR 116 (2020), pp. 377-386

Persistent link: https://www.econbiz.de/10012257627

Acceptance of remote services : perception, adoption and continued usage in organizational settings

Wünderlich, Nancy V. - 2009 - 1. Aufl.

Persistent link: https://www.econbiz.de/10003877296

Customer expectations of remote maintenance services in the medical equipment industry

Paluch, Stefanie - In: Journal of service management 25 (2014) 5, pp. 639-653

Persistent link: https://www.econbiz.de/10010426056

Challenges of marketing remote services in the health care sector

Paluch, Stefanie; Holzmüller, Hartmut H. - In: Proceedings / First International Symposium on Services …, (pp. 29-38). 2009

Persistent link: https://www.econbiz.de/10003862570

A service of the