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~subject:"Supplier relationship management"
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Supplier relationship management
Relationship marketing
26,360
Beziehungsmarketing
25,685
Dienstleistungssektor
12,463
Service industry
11,457
Consumer behaviour
9,603
Konsumentenverhalten
9,557
Customer satisfaction
6,181
Kundenzufriedenheit
6,086
Service quality
5,220
Dienstleistungsqualität
5,155
Deutschland
3,803
Germany
3,564
Customer service
3,468
Theorie
3,148
Theory
3,131
Kundenservice
3,075
Brand management
2,654
Markenführung
2,651
Lieferantenmanagement
2,360
Innovation
2,161
Social Web
2,105
Social web
2,104
Marketingmanagement
2,001
Marketing management
1,979
Brand image
1,934
Markenimage
1,931
Electronic Commerce
1,903
USA
1,837
E-commerce
1,833
United States
1,752
Online-Marketing
1,627
Internet marketing
1,608
Kundenintegration
1,600
Customer integration
1,598
Einzelhandel
1,543
Dienstleistung
1,528
Kundenwert
1,528
Retail trade
1,528
Customer value
1,499
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Undetermined
947
Free
218
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Article
1,808
Book / Working Paper
548
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3
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1,555
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244
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Thesis
141
Graue Literatur
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Non-commercial literature
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Collection of articles of several authors
72
Sammelwerk
72
Arbeitspapier
62
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62
Aufsatzsammlung
58
Case study
40
Fallstudie
40
Bibliografie enthalten
27
Bibliography included
27
Handbook
22
Handbuch
22
Lehrbuch
16
Conference paper
14
Konferenzbeitrag
14
Textbook
14
Guidebook
8
Ratgeber
8
Konferenzschrift
7
Conference proceedings
6
Collection of articles written by one author
5
Sammlung
5
Reprint
4
Elektronischer Datenträger
3
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3
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3
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3
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English
1,903
German
459
Polish
3
Dutch
2
French
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Italian
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Romanian
1
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Svensson, Göran
26
Bruhn, Manfred
16
Homburg, Christian
16
Kleinaltenkamp, Michael
12
Ahlert, Dieter
11
Naudé, Peter
10
Ulaga, Wolfgang
10
Eggert, Andreas
9
Mostert, Pierre
9
Casidy, Riza
8
Gil Saura, Irene
8
Ivens, Björn Sven
8
La Rocca, Antonella
8
Mysen, Tore
8
Palmatier, Robert W.
8
Scheer, Lisa K.
8
Stock-Homburg, Ruth
8
Friend, Scott B.
7
Grönroos, Christian
7
Helmke, Stefan
7
Høgevold, Nils M.
7
Keränen, Joona
7
Kowalkowski, Christian
7
Nyadzayo, Munyaradzi W.
7
Reinartz, Werner J.
7
Aykol, Bilge
6
Folse, Judith Anne Garretson
6
Grunwald, Guido
6
Henneberg, Stephan
6
Hennig-Thurau, Thorsten
6
Jacob, Frank
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Paulssen, Marcel
6
Roberts-Lombard, Mornay
6
Sheth, Jagdish N.
6
Snehota, Ivan
6
Swoboda, Bernhard
6
Thaichon, Park
6
Wang, Yonggui
6
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Fördergesellschaft Marketing an der Universität Augsburg
3
Bundesvereinigung Logistik
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
AMACOM
1
Center for Economic Research <Tilburg>
1
Cranfield School of Management
1
Deutsche Gesellschaft für Logistik
1
Deutscher Industrie- und Handelskammertag
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutscher Universitäts-Verlag GmbH
1
ESCP-EAP European School of Management
1
Erich-Schmidt-Verlag
1
European University Institute / Department of Political and Social Sciences
1
IGI Global
1
INSEAD
1
Kassel University Press GmbH
1
Organisation for Economic Co-operation and Development
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Steria Mummert Consulting AG
1
Svenska Handelshögskolan <Helsinki>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
Universität Bamberg <1979-1988>
1
Universität Rostock
1
Universität St. Gallen
1
Universität St. Gallen / Institut für Marketing und Handel
1
Wirtschaftsjunioren Hamburg
1
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
224
The journal of business & industrial marketing
132
Journal of business research : JBR
87
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
26
International journal of production economics
21
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
SpringerLink / Bücher
20
The journal of services marketing
19
Gabler Edition Wissenschaft
18
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
14
Journal of retailing and consumer services
14
Springer eBook Collection / Business and Economics
14
International journal of procurement management
13
Service business
13
The service industries journal
13
Journal of personal selling & sales management : JPSSM
11
Journal of service research : JSR
10
Marketing intelligence & planning
10
Services marketing quarterly
10
The international journal of logistics management
10
Journal of purchasing and supply management
9
Neue betriebswirtschaftliche Forschung : Nbf
9
European journal of marketing : EJM
8
Interaktionen im Dienstleistungsbereich
8
International journal of production research
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International business review : the official journal of the European International Business Academy
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
The journal of personal selling & sales management : JPSSM
7
Basler Schriften zum Marketing
6
Die Betriebswirtschaft : DBW
6
European journal of marketing
6
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Source
All
ECONIS (ZBW)
2,359
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1
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of
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1
Does relationship matter? : customers' response to service failure
Tsai, Chia-ching
;
Yang, Yung-kai
;
Cheng, Yu-chi
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
2
,
pp. 139-159
Persistent link: https://www.econbiz.de/10010254024
Saved in:
2
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
3
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
4
Interaktionen im Dienstleistungsbereich
Bruhn, Manfred
(
contributor
)
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001491298
Saved in:
5
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
6
Customer service at independent retail food chains in Kwazulu-Natal
Tlapana, Tshepo
- In:
Expert journal of marketing
8
(
2020
)
2
,
pp. 89-98
Persistent link: https://www.econbiz.de/10012613043
Saved in:
7
Living service : how to deliver the service of the future today
Silvester, Marc
;
Ahmed, Mohi
-
2008
Persistent link: https://www.econbiz.de/10003608262
Saved in:
8
Kundenentwicklung im Dienstleistungsbereich
Gouthier, Matthias H. J.
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
45
(
1999
)
3
,
pp. 303-318
Persistent link: https://www.econbiz.de/10001428004
Saved in:
9
Putting the "service" into B2B marketing : key developments in service research and their relevance for B2B
Wirtz, Jochen
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
38
(
2023
)
2
,
pp. 272-289
Persistent link: https://www.econbiz.de/10013539114
Saved in:
10
The role of friendship in relationship marketing, investigated in the retail service industries
Ahn, Jinwoo
;
Ock, Jungwon
;
Greene, Henry
;
Rho, Taeseok
- In:
Services marketing quarterly
35
(
2014
)
3
,
pp. 206-221
Persistent link: https://www.econbiz.de/10010401582
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