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~subject:"Supplier relationship management"
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Supplier relationship management
Consumer behaviour
47
Konsumentenverhalten
46
Customer satisfaction
26
Service quality
26
Dienstleistungsqualität
21
Kundenzufriedenheit
20
Lieferantenmanagement
15
Beziehungsmarketing
11
Relationship marketing
11
B-to-B-Marketing
9
Brand management
9
Business-to-business marketing
9
Cross-cultural management
9
India
9
Indien
9
Innovation
9
Interkulturelles Management
9
Markenführung
9
Brand image
8
China
8
Firm performance
8
Intercultural service encounters
8
USA
8
United States
8
Unternehmenserfolg
8
Cultural identity
7
Customer service
7
Emerging economies
7
Kulturelle Identität
7
Kundenservice
7
Markenimage
7
Schwellenländer
7
Innovation management
6
Innovationsmanagement
6
Auslandsverlagerung
5
Globalization
5
Großbritannien
5
Interaction comfort
5
Marketing management
5
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1
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14
Aufsatz in Zeitschrift
14
Language
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English
15
Author
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Sharma, Piyush
15
Kingshott, Russel P. J.
4
Malik, Ashish
3
Sima, Herbert
3
Chung, Henry F. L.
2
Kingshott, Russel
2
Lee, Liane W. Y.
2
Nguyen Tuyet-Mai
2
Wong, David
2
Zhan, Wu
2
Barnes, Bradley R.
1
Cheng, Louis T. W.
1
Cornelissen, Joep
1
Fung, Chaktin
1
Ho, Angus
1
Hosie, Peter J.
1
Jain, Kokil
1
Kingshott, Russel P.J
1
Leung, Tak Yan
1
Mahadevan, Jasmin
1
Nair, Smitha R.
1
Ng, Allen C. C.
1
Pillai, Kishore Gopalakrishna
1
Putranta, Martinus Parnawa
1
Shen, Jianfu
1
Su, Yong
1
Tang, Yiming
1
Ueno, Akiko
1
Yip, Leslie S. C.
1
Zhang, Yameng
1
Zhang, Yumeng
1
Zheng, Leven J.
1
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Journal of business research : JBR
7
Industrial marketing management : the international journal for industrial and high-tech firms
4
The journal of services marketing
2
The journal of business & industrial marketing
1
Source
All
ECONIS (ZBW)
15
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1
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
2
Masking, claiming and preventing innovation in cross-border B2B relationships : neo-colonial frameworks of power in global IT industry
Malik, Ashish
;
Mahadevan, Jasmin
;
Sharma, Piyush
; …
- In:
Journal of business research : JBR
132
(
2021
),
pp. 327-339
Persistent link: https://www.econbiz.de/10012581610
Saved in:
3
Adopting big data to create an "outside-in" global perspective of Guanxi
Lee, Liane W. Y.
;
Sharma, Piyush
;
Barnes, Bradley R.
- In:
Journal of business research : JBR
139
(
2022
),
pp. 614-628
Persistent link: https://www.econbiz.de/10013194234
Saved in:
4
How B2B relationships influence new product development in entrepreneurial firms? : the role of psychological tension
Zheng, Leven J.
;
Zhang, Yameng
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of business research : JBR
139
(
2022
),
pp. 1451-1462
Persistent link: https://www.econbiz.de/10013194384
Saved in:
5
Religiosity and psychological contracts in Asian B2B service relationships
Kingshott, Russel P. J.
;
Chung, Henry F. L.
;
Putranta, …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 138-148
Persistent link: https://www.econbiz.de/10013206367
Saved in:
6
Dark side of business-to-business (B2B) relationships
Sharma, Piyush
;
Kingshott, Russel
;
Leung, Tak Yan
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 1186-1195
Persistent link: https://www.econbiz.de/10013185089
Saved in:
7
Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
8
Exploring the dark side of third-party certification effect in B2B relationships : a professional financial services perspective
Cheng, Louis T. W.
;
Sharma, Piyush
;
Shen, Jianfu
;
Ng, …
- In:
Journal of business research : JBR
127
(
2021
),
pp. 123-136
Persistent link: https://www.econbiz.de/10012494391
Saved in:
9
The impact of psychological contract breaches within east-west buyer-supplier relationships
Kingshott, Russel P. J.
;
Sharma, Piyush
;
Sima, Herbert
; …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 220-231
Persistent link: https://www.econbiz.de/10012290048
Saved in:
10
Managing customer relationships in the emerging markets : guanxi as a driver of Chinese customer loyalty
Lee, Liane W. Y.
;
Tang, Yiming
;
Yip, Leslie S. C.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 356-365
Persistent link: https://www.econbiz.de/10011855359
Saved in:
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