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Determinants of Thailand's MICE industry organisational effectiveness
Songsiri Bandhuseve; Sunpasit Limnararat; Sorasak Tangthong - In: Journal for global business advancement : JGBA 10 (2017) 4, pp. 415-439
Persistent link: https://www.econbiz.de/10011818408
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Sustainable Supply Chain Management im globalen Kontext : Praxisstand des Lieferantenmanagements in DAX- und MDAX-Unternehmen
Hansen, Erik G.; Harms, Dorli; Schaltegger, Stefan - In: Die Unternehmung : Swiss journal of business research … 65 (2011) 2, pp. 87-110
Persistent link: https://www.econbiz.de/10009380049
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Assessment of upstream service quality of supply chain
Kamakoty, Juhi; Sohani, Nagendra - In: International journal of services and operations management 22 (2015) 4, pp. 455-468
Persistent link: https://www.econbiz.de/10011459009
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Dissecting supply chain integration : impact of integration quality on customer-oriented performance
Yang, Chenlung; Lin, Shu-Ping; Chan, Ya-Hui; Kim, Myung Kyo - In: Total quality management & business excellence 32 (2021) 11, pp. 1271-1289
Persistent link: https://www.econbiz.de/10012607244
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Measurement of service quality of upstream and downstream supply chain
Kamakoty, Juhi; Sohani, Nagendra - In: International journal of services and operations management 25 (2016) 1, pp. 99-119
Persistent link: https://www.econbiz.de/10011593478
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Research on fresh meat cold chain logistics service quality model based on suplly chain
Guochen, Wei; Xiaochun, Chen; Cai, Liu - In: Journal of investment and management : JIM 5 (2016) 3, pp. 17-24
Persistent link: https://www.econbiz.de/10011593789
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Assessing value from business-to-business services relationships : temporality, tangibility, temperament, and trade-offs
Lyons, Paul; Brennan, Louis - In: Journal of service research 22 (2019) 1, pp. 27-43
Persistent link: https://www.econbiz.de/10012005761
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Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar; Sachdeva, Anish; Gupta, Ajay - In: International journal of logistics systems and … 35 (2020) 2, pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
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Green supply chain and customer satisfaction in modern retailing : a dual-perception analysis with SEM approach
Soykoth, Mostofa Wahid; Rahaman, Mohammad Mizenur; … - In: International journal of integrated supply management : … 15 (2022) 4, pp. 381-409
Persistent link: https://www.econbiz.de/10014320342
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Conceptual framework for unlocking customer satisfaction drivers in digital vendor-managed inventory systems
Osarenkhoe, Aihie; Fjellström, Daniella; Gioeli, Tove; … - In: Administrative Sciences : open access journal 14 (2024) 8, pp. 1-29
There are calls in the extant literature for further exploration into the factors influencing customer satisfaction in industrial vending solutions (IVS), a distinct vendor-managed inventory method. This study delves into these factors, identifying primary drivers of satisfaction, perceptions of...
Persistent link: https://www.econbiz.de/10015071516