participating companies reflect that although certification leads to a basic quality level, it is also true that it generates a …ISO 9000 certification adds to the fact of being a management tool, source of competitive advantages, its potential to … been planned, its main goal being to analyse how relevant certification may be in the progress of Spanish companies towards …

these claims. The paper explores the literature and finds that there is no proven link between quality certification (ISO … to the inference that quality certification to ISO 9000 standards is not consistently associated with having a quality …, that better quality does have a consistent, positive relationship with business performance. Combining these findings leads …

in 1988 and had resulted in ISO 9001 certification from an accredited notified body Investors in People Award, European … Quality Application and in 1994, for the second time, Queen’s Award for Export. The company produces aids for the disabled … total quality with a few miles on the clock.  …

detail. Argues that certification of quality systems is a crucial building block that is needed before quality can be seen to … be a meaningful competitive advantage. Concludes that in the Single European Market, quality system certification will …Proposes that while many companies claim a commitment to quality, few can withstand serious examinination and suggests …