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~subject:"Taiwan"
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Taiwan
Customer satisfaction
4
Dienstleistungsqualität
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Qualitätsmanagement
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Pai, Fan-yun
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Yeh, Tsu-ming
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Yeh, Tsu-Ming
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Huang, Kai-i
1
Tang, Cheng-Yeh
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Yang, Ching-Chow
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Yang, Ching-chow
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Yang, King-jang
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of six sigma and competitive advantage : IJSSCA
1
The service industries journal
1
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ECONIS (ZBW)
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The critical factors for implementing the quality system of ISO/TS 16949 in automobile parts industry in Taiwan
Yeh, Tsu-ming
;
Pai, Fan-yun
;
Huang, Kai-i
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 355-373
Persistent link: https://www.econbiz.de/10009752083
Saved in:
2
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
3
Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries
Pai, Fan-yun
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 462-478
Persistent link: https://www.econbiz.de/10009752071
Saved in:
4
The analysis of the implementation status of Six Sigma : an empirical study in Taiwan
Yang, King-Jang
;
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Yang, …
- In:
International journal of six sigma and competitive …
4
(
2008/09
)
1
,
pp. 60-80
Persistent link: https://www.econbiz.de/10003733336
Saved in:
5
Classifying restaurant service quality attributes by using Kano model and IPA approach
Pai, Fan-Yun
;
Yeh, Tsu-Ming
;
Tang, Cheng-Yeh
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 301-328
Persistent link: https://www.econbiz.de/10011854059
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