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Taiwan
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Kundenzufriedenheit
5
Quality management
5
Qualitätsmanagement
5
Dienstleistungsqualität
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AHP
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GRA
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Kundenwert
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analytical hierarchy process
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equipment evaluation
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equipment purchasing
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Yeh, Tsu-ming
5
Pai, Fan-yun
3
Pai, Fan-Yun
2
Yeh, Tsu-Ming
2
Huang, Chiao-tzu
1
Huang, Kai-i
1
Jeng, Mei-yuan
1
Lee, Bo-tim
1
Lin, Wen-tsann
1
Tang, Cheng-Yeh
1
Wu, Shu-nui
1
Yang, Ching-Chow
1
Yang, Ching-chow
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Yang, King-Jang
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Yang, King-jang
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of production research
1
International journal of services and operations management
1
International journal of six sigma and competitive advantage : IJSSCA
1
The service industries journal
1
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ECONIS (ZBW)
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Classifying restaurant service quality attributes by using Kano model and IPA approach
Pai, Fan-Yun
;
Yeh, Tsu-Ming
;
Tang, Cheng-Yeh
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 301-328
Persistent link: https://www.econbiz.de/10011854059
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2
Using means-end chains and hierarchical value maps in leisure winery tourism values for Taiwanese and Chinese tourists
Yeh, Tsu-ming
;
Wu, Shu-nui
;
Jeng, Mei-yuan
- In:
International journal of services and operations management
21
(
2015
)
3
,
pp. 265-288
Persistent link: https://www.econbiz.de/10011403666
Saved in:
3
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
4
Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries
Pai, Fan-yun
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 462-478
Persistent link: https://www.econbiz.de/10009752071
Saved in:
5
The critical factors for implementing the quality system of ISO/TS 16949 in automobile parts industry in Taiwan
Yeh, Tsu-ming
;
Pai, Fan-yun
;
Huang, Kai-i
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 355-373
Persistent link: https://www.econbiz.de/10009752083
Saved in:
6
The analysis of the implementation status of Six Sigma : an empirical study in Taiwan
Yang, King-Jang
;
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Yang, …
- In:
International journal of six sigma and competitive …
4
(
2008/09
)
1
,
pp. 60-80
Persistent link: https://www.econbiz.de/10003733336
Saved in:
7
A fuzzy AHP-based performance evaluation model for implementing SPC in the Taiwanese LCD industry
Huang, Chiao-tzu
;
Yeh, Tsu-ming
;
Lin, Wen-tsann
;
Lee, Bo-tim
- In:
International journal of production research
47
(
2009
)
18
,
pp. 5163-5183
Persistent link: https://www.econbiz.de/10003891299
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