Our paper is based on the qualitative content analysis (Gläser/Laudel 2010) of expert interviews with IT managers in German speaking countries. Drawing also from organisational development processes we have been carrying out, we analyse how the tension between the service function of IT as...

The importance of soft skills, both for the learning process and employment, is well outlined in a number of documents and strategies. At the moment, digital badges seem to be an important technology that can be used to assess soft skills. Digital badges, or more specifically, Open Badges,...